Multiple Choice
With five children and several nieces and nephews,Bronson has shopped at a lot of toy stores.He really likes The Toy Corner because he can ask for an age specific toy and if they do not have it,they order it and have it delivered at a price he is willing to pay.Bronson feels that The Toy Corner exceeds his:
A) perceived service
B) service gap
C) customer expectations
D) learned response
E) tangible cue
Correct Answer:
Verified
Correct Answer:
Verified
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