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    Retailing Management Study Set 2
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    Exam 14: Building Customer Loyalty: Customer Relationship Management and Service Strategies
  5. Question
    Why Would a Customer Be Satisfied Sometimes with a Low
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Why Would a Customer Be Satisfied Sometimes with a Low

Question 157

Question 157

Essay

Why would a customer be satisfied sometimes with a low level of customer service and other times with a high level of service?

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