Multiple Choice
The 80-20 rule in the case of CRM implies that:
A) 80 percent of the buying comes from 20 percent of the vendors
B) 80 percent of the sales come from 20 percent markdowns
C) 80 percent of the customers pay with 20 percent of their income
D) 80 percent of the sales come from 20 percent of the customers
E) 80 percent of the merchandise is sold at 20 percent off
Correct Answer:

Verified
Correct Answer:
Verified
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