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    Retailing Management Study Set 2
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    Exam 14: Building Customer Loyalty: Customer Relationship Management and Service Strategies
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    The _______________ Approach Is Based on Establishing a Set of Rules
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The _______________ Approach Is Based on Establishing a Set of Rules

Question 93

Question 93

Short Answer

The _______________ approach is based on establishing a set of rules and procedures and being sure that they are implemented consistently.

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