Which of the Following Is True of Negative Messages

Multiple Choice

Which of the following is true of negative messages?

A) They are no longer a part of business and administrative communication.
B) They comprise of offer letters, appointment letters, and sales brochures.
C) They have a single purpose of eliminating future communication on the issue.
D) They can never be restructured to create a positive feeling.
E) They should make readers feel their request has been taken seriously.