Dorothy Rogers,during Her Lunch Hour at Work,listens to Her Colleague,Sarah

Multiple Choice

Dorothy Rogers,during her lunch hour at work,listens to her colleague,Sarah Jones' woes about being re-located to the office in San Francisco.Sarah states,"I have just moved to New York and I am in no state of mind to being relocated to another city so soon.I do not understand why I of all people in the team need to re-locate!" What active listening skill should Rogers use which will help Jones feel better?

A) "I am sure you are worrying about nothing. San Francisco is a lovely city! I have lived there for three years and enjoyed every bit of it."
B) "You told me that a bunch of your relatives live there. Who knows, you may begin to live the place even more than New York!"
C) "I understand how you must be feeling. Re-locating when you just moved to a new city can be difficult."
D) "Remember Lisa Green from the marketing branch? She too recently re-located and is quite happy with the decision."
E) "Moving to a new city should be the least bit of your concern. Think of the work opportunities and the increased pay package!"