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  3. Study Set
    Customer Service Skills for Success
  4. Exam
    Exam 9: Customer Service Via Technology
  5. Question
    What Is the Disadvantage of Technology That Negatively Impacts an Employee
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What Is the Disadvantage of Technology That Negatively Impacts an Employee

Question 3

Question 3

Multiple Choice

What is the disadvantage of technology that negatively impacts an employee?


A) It increases staff costs.
B) It increases the number of mundane tasks.
C) It increases the overheads related to employees.
D) It increases the risk of reassignment or dismissal.

Correct Answer:

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