Question 1

Knowledge-based trust is based on the belief that the other party will deliver its promises because punishments would be applied if they fail to deliver those promises.

Accepted Answer

A) True 
 B)False

Question 2

Team building activities rarely include follow-up consultation to ensure what was learned in the activity was transferred back on the job.

Accepted Answer

A) True 
 B)False

Question 3

Which foundation of trust usually CANNOT sustain a team's relationship?

Accepted Answer

A)  Calculus-based 
B)  Identification-based 
C)  Knowledge-based 
D)  Team-based 
E)  Neither calculus-based nor identification-based trust can sustain a team's relationship

Question 4

One advantage of team building activities is that they solve a variety of problems with team composition.

Accepted Answer

A) True 
 B)False

Question 5

Virtual teams are becoming more common because companies are encouraging employees in distant parts of the organization to share knowledge with each other.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is a disadvantage of traditional brainstorming?

Accepted Answer

A)  Employees tend to get offensive when criticizing each other's ideas. 
B)  Employees feel very little involvement in the decision process. 
C)  Evaluation apprehension and production blocking still exist to some extent. 
D)  Participants are likely to experience some emotional enthusiasm in brainstorming groups. 
E)  All of these are disadvantages of traditional brainstorming.

Question 7

Sociotechnical systems theory is the conceptual foundation for:

Accepted Answer

A)  dialogue meetings. 
B)  team building. 
C)  individual decision making. 
D)  conflict management 
E)  self-directed work teams.

Question 8

According to sociotechnical systems theory,the work site's social and technological systems should become more compatible to improve team dynamics and job enrichment.

Accepted Answer

A) True 
 B)False

Question 9

Evaluation apprehension is most common in meetings attended by people with different levels of status or expertise.

Accepted Answer

A) True 
 B)False

Question 10

Joint optimization assumes that:

Accepted Answer

A)  employees would prefer to work alone than in teams. 
B)  people are imperfect decision makers. 
C)  technology is flexible enough to support a semi-autonomous team-based structure. 
D)  teams make better decisions than do individuals working alone. 
E)  Joint optimization assumes none of these statements.

Question 11

Virtual teams are increasingly necessary because:

Accepted Answer

A)  people perform better when they work alone. 
B)  computer networks make distances among people less relevant. 
C)  companies are becoming globalized, yet need to minimize silos of knowledge. 
D)  companies have shifted from production-based to knowledge-based work. 
E)  all of these factors make virtual teams increasingly necessary.

Question 12

Supervisors tend to adjust more easily to their new roles in self-directed work teams when they have worked in high-involvement workplaces.

Accepted Answer

A) True 
 B)False

Question 13

Virtual teams have more cohesiveness when they are able to meet face-to-face.

Accepted Answer

A) True 
 B)False

Question 14

Electronic brainstorming tends to reduce the adverse effects of evaluation apprehension and production blocking that occurs in traditional team decision-making sessions.Explain how these two concepts adversely affect traditional team decision making and why they are less likely to occur in electronic brainstorming.

Accepted Answer

The answer of Electronic brainstorming tends to reduce the adverse...

Question 15

Group polarization causes teams to make more extreme decisions than the average individual in the group would make alone.

Accepted Answer

A) True 
 B)False

Question 16

The trust that new team members feel towards their teammates is fragile and easily weakened.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following statements about evaluation apprehension in team settings is TRUE?

Accepted Answer

A)  Evaluation apprehension increases with the individual's motivation to share his or her ideas. 
B)  Evaluation apprehension is more likely to occur when team members formally evaluate each other's performance throughout the year. 
C)  Evaluation apprehension motivates team members to generate creative solutions, no matter how silly they may sound. 
D)  Evaluation apprehension does not apply to team settings. 
E)  None of these statements is true

Question 18

Due to the lack of face-to-face communication,virtual teams tend to have fewer problems with status differences.

Accepted Answer

A) True 
 B)False

Question 19

Groupthink is more likely to occur when the team has experienced recent success in other decision-making problems.

Accepted Answer

A) True 
 B)False

Question 20

The principal of Northern Community College has asked eight administrators to identify new revenue-generating uses of classrooms and related facilities between teaching semesters.The group is given one afternoon to generate as many creative ideas as possible and to decide which one of these is the best.Some administrators in the group often disagree with each other and might criticize each other's ideas.The principal is not concerned whether all the administrators are committed to their final recommendation.Describe one team decision-making structure that would be most effective in this situation.Your answer should also explain why this method is better than other forms of team decision making.

Accepted Answer

The answer of The principal of Northern Community College has...

Exam 10: Developing High Performance Teams

Knowledge-based trust is based on the belief that the other party will deliver its promises because punishments would be applied if they fail to deliver those promises.

Team building activities rarely include follow-up consultation to ensure what was learned in the activity was transferred back on the job.

Which foundation of trust usually CANNOT sustain a team's relationship?

One advantage of team building activities is that they solve a variety of problems with team composition.

Virtual teams are becoming more common because companies are encouraging employees in distant parts of the organization to share knowledge with each other.

Which of the following is a disadvantage of traditional brainstorming?

Sociotechnical systems theory is the conceptual foundation for:

According to sociotechnical systems theory,the work site's social and technological systems should become more compatible to improve team dynamics and job enrichment.

Evaluation apprehension is most common in meetings attended by people with different levels of status or expertise.

Joint optimization assumes that:

Virtual teams are increasingly necessary because:

Supervisors tend to adjust more easily to their new roles in self-directed work teams when they have worked in high-involvement workplaces.

Virtual teams have more cohesiveness when they are able to meet face-to-face.

Group polarization causes teams to make more extreme decisions than the average individual in the group would make alone.

The trust that new team members feel towards their teammates is fragile and easily weakened.

Which of the following statements about evaluation apprehension in team settings is TRUE?

Due to the lack of face-to-face communication,virtual teams tend to have fewer problems with status differences.

Groupthink is more likely to occur when the team has experienced recent success in other decision-making problems.