Until 1996, U

Multiple Choice

Until 1996, U.S.carmakers sent cars to Japan with the steering wheel on the left.German car makers on the other hand, sent several models with the steering wheel on the right, to accommodate the way cars are driven in Japan.American car manufacturers could blame their failure to a great degree on

A) an insignificant point of difference.
B) too little market attractiveness.
C) not satisfying customer needs on critical factors.
D) poor product quality.
E) incomplete market and product protocol.