Question 1

Which of the following decisions is most likely to be made by top managers?

Accepted Answer

A)  Decisions on how much of a product to make and how to make it 
B)  Decisions regarding from whom to purchase inputs and what inventory of inputs to hold 
C)  Decisions on how much employees should be paid, how they should be trained, and what benefits they should be given 
D)  Decisions on how to allocate scarce financial resources among competing projects 
E)  Decisions about the new product design

Question 2

A graph of the profitability of each of an organization's products in a product line over the past three years is an example of:

Accepted Answer

A)  raw data. 
B)  a software program. 
C)  artificial intelligence. 
D)  a raw fact. 
E)  information.

Question 3

A(n) _____ is a system that employs human knowledge, embedded in computer software, to solve problems that ordinarily require human expertise.

Accepted Answer

A)  group decision support system 
B)  expert system 
C)  transaction-processing system 
D)  operations information system 
E)  executive support system

Question 4

Which of the following statements is true about excessive layering in hierarchy?

Accepted Answer

A)  Many layers of managerial hierarchy ensures a short time for information to travel up the hierarchy. 
B)  Information remains undistorted when passed along the different layers of hierarchy. 
C)  Many layers of managerial hierarchy ensures an organization's quick response to changing market conditions. 
D)  Many layers of managerial hierarchy results in a long time for information to travel down the hierarchy. 
E)  The usefulness of information will always increase with an increase in layering of hierarchy.

Question 5

The first step that managers need to take to achieve control over organizational activities is to:

Accepted Answer

A)  measure actual performance. 
B)  establish measurable standards of performance. 
C)  perform tests to confirm consistency. 
D)  compare actual performance against established goals. 
E)  evaluate the results and take corrective action.

Question 6

Local area networks are multimodule application software packages that allow a company to link and coordinate the entire set of functional activities necessary to move products from the initial design stage to the final customer stage.

Accepted Answer

A) True 
 B)False

Question 7

Behavior by a machine, which closely mimics human logical behavior, is known as:

Accepted Answer

A)  nanotechnology. 
B)  an executive support system. 
C)  an executive simulation. 
D)  intelligence quotient. 
E)  artificial intelligence.

Question 8

A computer software program that is developed for preparing graphs of sales performance (in terms of the number of units sold) over a required period of time is an example of a(n):

Accepted Answer

A)  applications software. 
B)  artificial intelligence program. 
C)  expert system software. 
D)  decision support system. 
E)  operating system software.

Question 9

The process through which managers regulate how efficiently and effectively an organization and its members perform the activities necessary to achieve its stated goals is called decision making.

Accepted Answer

A) True 
 B)False

Question 10

Information that reflects current conditions in the organization is called real-time information.

Accepted Answer

A) True 
 B)False

Question 11

Data that is organized in a meaningful way is known as:

Accepted Answer

A)  wisdom. 
B)  knowledge. 
C)  artificial intelligence. 
D)  information. 
E)  a fact.

Question 12

When two organizations pool resources, know-how, rewards, and risk in order to produce and market a product, they are:

Accepted Answer

A)  forming a coalition. 
B)  forming a strategic alliance. 
C)  forming a business-to-business network. 
D)  outsourcing. 
E)  forming a boundaryless organization.

Question 13

The shorter a product's life cycle because of advancing IT, the less important it is to innovate products quickly and continuously.

Accepted Answer

A) True 
 B)False

Question 14

Application software tells the computer hardware how to run.

Accepted Answer

A) True 
 B)False

Question 15

Top managers make frequent use of decision support systems in their decision-making.

Accepted Answer

A) True 
 B)False

Question 16

The greater the accuracy and reliability of information, the higher is the quality of information.

Accepted Answer

A) True 
 B)False

Question 17

Raw, unsummarized, and unanalyzed facts are called _____.

Accepted Answer

A)  sociofacts 
B)  data 
C)  information 
D)  feedback 
E)  morse codes

Question 18

An executive support system is a type of _____.

Accepted Answer

A)  transaction-processing system 
B)  business support system 
C)  expert support system 
D)  e-commerce system 
E)  decision support system

Question 19

A line of software code is called an instruction.

Accepted Answer

A) True 
 B)False

Question 20

A decision support system provides computer-built models that help managers make better nonprogrammed decisions.

Accepted Answer

A) True 
 B)False

Exam 18: Used Advanced Information Technology to Increase Performance

Which of the following decisions is most likely to be made by top managers?

A graph of the profitability of each of an organization's products in a product line over the past three years is an example of:

A(n) _____ is a system that employs human knowledge, embedded in computer software, to solve problems that ordinarily require human expertise.

Which of the following statements is true about excessive layering in hierarchy?

The first step that managers need to take to achieve control over organizational activities is to:

Local area networks are multimodule application software packages that allow a company to link and coordinate the entire set of functional activities necessary to move products from the initial design stage to the final customer stage.

Behavior by a machine, which closely mimics human logical behavior, is known as:

A computer software program that is developed for preparing graphs of sales performance (in terms of the number of units sold) over a required period of time is an example of a(n) :

The process through which managers regulate how efficiently and effectively an organization and its members perform the activities necessary to achieve its stated goals is called decision making.

Information that reflects current conditions in the organization is called real-time information.

Data that is organized in a meaningful way is known as:

When two organizations pool resources, know-how, rewards, and risk in order to produce and market a product, they are:

The shorter a product's life cycle because of advancing IT, the less important it is to innovate products quickly and continuously.

Application software tells the computer hardware how to run.

Top managers make frequent use of decision support systems in their decision-making.

The greater the accuracy and reliability of information, the higher is the quality of information.

Raw, unsummarized, and unanalyzed facts are called _____.

An executive support system is a type of _____.

A line of software code is called an instruction.

A decision support system provides computer-built models that help managers make better nonprogrammed decisions.