Question 1

A cross-functional team refers to a(n):

Accepted Answer

A)  group of employees who specialize in all the tasks required to produce the end product. 
B)  organizational structure in which each kind of customer is served by a self-contained division. 
C)  group of managers brought together from different departments to perform organizational tasks. 
D)  organizational structure in which each region of a country or area of the world is served by a self-contained division. 
E)  organizational structure in which each product line or business is handled by a self contained division.

Question 2

Managers increase coordination among functions and divisions by:

Accepted Answer

A)  establishing liaison roles. 
B)  creating more managerial levels. 
C)  developing a taller organizational structure. 
D)  reducing the span of control. 
E)  implementing a mechanistic organizational structure.

Question 3

A market structure does not allow managers to act flexibly in making decisions in response to customers' changing needs.

Accepted Answer

A) True 
 B)False

Question 4

How is flexibility ensured in the matrix structure?

Accepted Answer

A)  By empowering product teams 
B)  By making managers solely responsible for taking important product development decisions 
C)  By organizing divisions based solely on to the type of good they provide 
D)  By organizing divisions based solely on the type of customer they focus on 
E)  By organizing divisions based solely on area of the country or world they operate in

Question 5

Which of the following is a characteristic of the organizational culture in a tall organization?

Accepted Answer

A)  It gives people more personal autonomy. 
B)  It has norms that discourage cautiousness. 
C)  It lays emphasis on obeying authority. 
D)  It decentralizes authority. 
E)  Its desired goals are change and innovation.

Question 6

A _____ refers to an organizational structure that simultaneously groups people and resources by function and by product.

Accepted Answer

A)  matrix structure 
B)  market structure 
C)  product structure 
D)  functional structure 
E)  divisional structure

Question 7

Which of the following is true of a low-cost strategy?

Accepted Answer

A)  It fares best in an organization with an informal structure. 
B)  It fares best in an organization with more liberal norms. 
C)  It fares best in an organization that gives its employees a lot of autonomy. 
D)  It is aimed at increasing the value of goods as perceived by customers. 
E)  It gives managers greater control over the organizational activities.

Question 8

Task significance refers to the:

Accepted Answer

A)  degree to which a worker feels his or her job is meaningful because of its effect on people inside the organization or on people outside the organization. 
B)  extent to which a job requires that a worker perform all the tasks necessary to complete the job, from the beginning to the end of the production process. 
C)  degree to which a job gives an employee the freedom and discretion needed to schedule different tasks and decide how to carry them out. 
D)  extent to which a job requires that an employee use a wide range of different skills, abilities, or knowledge. 
E)  extent to which actually doing a job provides a worker with clear and direct information about how well he or she has performed the job.

Question 9

Decentralizing authority allows an organization and its employees to behave in a flexible way even as the organization grows and becomes taller.

Accepted Answer

A) True 
 B)False

Question 10

People have more personal autonomy in tall, centralized organizations.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is a result of too much job simplification?

Accepted Answer

A)  Increased motivation among employees 
B)  Reduced job monotony 
C)  Reduced efficiency 
D)  Increased level of performance 
E)  Greater number of tasks for each employee

Question 12

The extent to which a job requires that a worker perform all the activities that are required to complete a job is called:

Accepted Answer

A)  skill variety. 
B)  task identity. 
C)  task significance. 
D)  span of control. 
E)  autonomy.

Question 13

The extent to which a job requires the worker to use a wide range of knowledge and abilities is known as _____.

Accepted Answer

A)  task identity 
B)  task significance 
C)  autonomy 
D)  skill variety 
E)  span of control

Question 14

What are the different factors that determine whether a technology is complicated or routine?

Accepted Answer

The answer of What are the different factors that determine...

Question 15

The greater the level of uncertainty in an organization's environment:

Accepted Answer

A)  the more complex its strategy and technology. 
B)  the less qualified and skilled its workforce. 
C)  the less likely employees are to be given autonomy. 
D)  the more likely managers are to design a mechanistic structure. 
E)  the more likely the organizational culture is rigid and inflexible.

Question 16

Discuss the advantages and disadvantages of decentralizing authority.

Accepted Answer

The answer of Discuss the advantages and disadvantages of decentralizing...

Question 17

RST consulting has offices in different locations around the country. Each division is self-contained and caters to the needs of the specific region in which it is located. This is an example of a _____.

Accepted Answer

A)  market structure 
B)  customer structure 
C)  product structure 
D)  functional structure 
E)  geographic structure

Question 18

The result of the job design process is a(n):

Accepted Answer

A)  decrease in efficiency and effectiveness. 
B)  division of labor among employees. 
C)  decrease in employee productivity. 
D)  increase in the number of tasks that each employee has to perform. 
E)  decrease in job specialization.

Question 19

By decentralizing authority, an organization establishes values that inhibits creativity.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following organizing choices are managers most likely to make if the external environment is stable and resources are readily available?

Accepted Answer

A)  Decentralize authority 
B)  Create a more organic organizational structure 
C)  Cultivate an entrepreneurial culture in the organization 
D)  Establish values and norms that emphasize change and innovation 
E)  Use detailed rules, SOPs, and restrictive norms to govern employees' activities

Exam 10: Managing Organizational Structure and Culture

A cross-functional team refers to a(n) :

Managers increase coordination among functions and divisions by:

A market structure does not allow managers to act flexibly in making decisions in response to customers' changing needs.

How is flexibility ensured in the matrix structure?

Which of the following is a characteristic of the organizational culture in a tall organization?

A _____ refers to an organizational structure that simultaneously groups people and resources by function and by product.

Which of the following is true of a low-cost strategy?

Task significance refers to the:

Decentralizing authority allows an organization and its employees to behave in a flexible way even as the organization grows and becomes taller.

People have more personal autonomy in tall, centralized organizations.

Which of the following is a result of too much job simplification?

The extent to which a job requires that a worker perform all the activities that are required to complete a job is called:

The extent to which a job requires the worker to use a wide range of knowledge and abilities is known as _____.

What are the different factors that determine whether a technology is complicated or routine?

The greater the level of uncertainty in an organization's environment:

Discuss the advantages and disadvantages of decentralizing authority.

RST consulting has offices in different locations around the country. Each division is self-contained and caters to the needs of the specific region in which it is located. This is an example of a _____.

The result of the job design process is a(n) :

By decentralizing authority, an organization establishes values that inhibits creativity.

Which of the following organizing choices are managers most likely to make if the external environment is stable and resources are readily available?