Question 1

Decisions about pay raise,bonuses,promotions,and job moves hinge on the accurate appraisal of performance.

Accepted Answer

A) True 
 B)False

Question 2

Collective bargaining is negotiation between labor unions and managers to resolve conflicts and disputes about important issues.

Accepted Answer

A) True 
 B)False

Question 3

Prior to designing a training and development program for managers,a human resource specialist attempts to determine which managers require training and what types of skills and knowledge these managers require to develop.This process is known as:

Accepted Answer

A)  job validation. 
B)  RJP validation. 
C)  recruitment. 
D)  needs assessment. 
E)  job evaluation.

Question 4

A manager requires all job applicants to complete an online questionnaire that claims to tell the manager if each applicant is an extrovert or an introvert.This manager is engaging in the HRM process of ____________.

Accepted Answer

A)  reference checking 
B)  interviewing 
C)  ability testing 
D)  personality testing 
E)  background information

Question 5

A sales manager for a Ford Motor Co.dealer evaluates each one of his sales staff monthly on the basis of the number of new cars sold during the past month.This is a(n)_________________________ type of appraisal.

Accepted Answer

A)  trait 
B)  behavior 
C)  personality 
D)  ability 
E)  objective

Question 6

Employers are required to provide workers' compensation benefits to their employees,but not unemployment insurance.

Accepted Answer

A) True 
 B)False

Question 7

Microsoft Corporation interviews dozens of highly qualified programmers before deciding on which ones to hire.This is the HRM process of _____________.

Accepted Answer

A)  recruitment 
B)  development 
C)  selection 
D)  validation 
E)  orientation

Question 8

A manager attempting to select a test for a job applicant that will be a good predictor of the applicant's performance on the job,should be primarily concerned with the _______________ of the test.

Accepted Answer

A)  validity 
B)  stability 
C)  reliability 
D)  compatibility 
E)  consistency

Question 9

Outsourcing is the process of using in-house suppliers and manufacturers to produce goods and services.

Accepted Answer

A) True 
 B)False

Question 10

A manager evaluates a subordinate's job performance and his contributions to the organization.This is known as the process of:

Accepted Answer

A)  control. 
B)  selection. 
C)  performance appraisal. 
D)  testing. 
E)  performance monitoring.

Question 11

When managers hire contract employees who are not regular employees of their organization to produce goods and services,it is known as:

Accepted Answer

A)  open sourcing. 
B)  downsizing. 
C)  insourcing. 
D)  job specification. 
E)  outsourcing.

Question 12

External and internal recruiting have both advantages and disadvantages for the organization.Discuss the advantages and the disadvantages of both of these types of recruiting.

Accepted Answer

The answer of External and internal recruiting have both advantages...

Question 13

The purpose of development activities within an organization is to teach current employees how to perform their current jobs.

Accepted Answer

A) True 
 B)False

Question 14

The component of an HRM system that focuses on attempting to attract and hire employees who have the abilities and experiences to help the organization to achieve its goals is known as:

Accepted Answer

A)  job searching. 
B)  development. 
C)  recruitment and selection. 
D)  advertising. 
E)  outsourcing.

Question 15

Steffie has requested for a week's leave to be with her mother,who is very ill.Her manager refuses to grant her the leave even though Steffie is aware that this would result in a loss of pay,and she is agreeable to it.If her manager does not grant Steffie leave,the employer would be violating ____________.

Accepted Answer

A)  the Age Discrimination in Employment Act 
B)  Title VII of the 1964 Civil Rights Act 
C)  the Family and Medical Leave Act 
D)  the Equal Pay Act 
E)  the Union Act

Question 16

Lion Motors asks applicants for assembly-line positions to complete a computer exercise on their reading and mathematical abilities in order to determine if they have the mental skills necessary to do these types of jobs.Lion is utilizing the screening procedure of _____________ tests.

Accepted Answer

A)  personality 
B)  ability 
C)  situational 
D)  unstructured 
E)  stress management

Question 17

A summary of the knowledge,skills,and abilities that are needed to perform a specific job is known as a job ____________.

Accepted Answer

A)  design 
B)  hypothesis 
C)  description 
D)  specification 
E)  validation

Question 18

How do good labor relations contribute to a good working relationship? Explain the importance of maintaining a balance between all the five components with an example.

Accepted Answer

The answer of How do good labor relations contribute to...

Question 19

A manager assesses a subordinate on personal characteristics that are relevant to the job performance of that subordinate.This is known as:

Accepted Answer

A)  selection. 
B)  trait appraisal. 
C)  behavior appraisal. 
D)  ability testing. 
E)  simulation.

Question 20

Subjective appraisals are based on facts and are likely to be numerical.

Accepted Answer

A) True 
 B)False

Exam 12: Building and Managing Human Resources

Decisions about pay raise,bonuses,promotions,and job moves hinge on the accurate appraisal of performance.

Collective bargaining is negotiation between labor unions and managers to resolve conflicts and disputes about important issues.

Prior to designing a training and development program for managers,a human resource specialist attempts to determine which managers require training and what types of skills and knowledge these managers require to develop.This process is known as:

A manager requires all job applicants to complete an online questionnaire that claims to tell the manager if each applicant is an extrovert or an introvert.This manager is engaging in the HRM process of ____________.

A sales manager for a Ford Motor Co.dealer evaluates each one of his sales staff monthly on the basis of the number of new cars sold during the past month.This is a(n) _________________________ type of appraisal.

Employers are required to provide workers' compensation benefits to their employees,but not unemployment insurance.

Microsoft Corporation interviews dozens of highly qualified programmers before deciding on which ones to hire.This is the HRM process of _____________.

A manager attempting to select a test for a job applicant that will be a good predictor of the applicant's performance on the job,should be primarily concerned with the _______________ of the test.

Outsourcing is the process of using in-house suppliers and manufacturers to produce goods and services.

A manager evaluates a subordinate's job performance and his contributions to the organization.This is known as the process of:

When managers hire contract employees who are not regular employees of their organization to produce goods and services,it is known as:

External and internal recruiting have both advantages and disadvantages for the organization.Discuss the advantages and the disadvantages of both of these types of recruiting.

The purpose of development activities within an organization is to teach current employees how to perform their current jobs.

The component of an HRM system that focuses on attempting to attract and hire employees who have the abilities and experiences to help the organization to achieve its goals is known as:

Lion Motors asks applicants for assembly-line positions to complete a computer exercise on their reading and mathematical abilities in order to determine if they have the mental skills necessary to do these types of jobs.Lion is utilizing the screening procedure of _____________ tests.

A summary of the knowledge,skills,and abilities that are needed to perform a specific job is known as a job ____________.

How do good labor relations contribute to a good working relationship? Explain the importance of maintaining a balance between all the five components with an example.

A manager assesses a subordinate on personal characteristics that are relevant to the job performance of that subordinate.This is known as:

Subjective appraisals are based on facts and are likely to be numerical.