Question 1

When an organization's accounting department decides to send out a bill to a new customer,this represents a(n)________________ decision.

Accepted Answer

A)  programmed 
B)  nonprogrammed 
C)  intuitive 
D)  groupthink 
E)  bounded rationality

Question 2

Identify the advantages and disadvantages of group decision making.

Accepted Answer

The answer of Identify the advantages and disadvantages of group...

Question 3

Jack,a manager,allows Adam,his subordinate,to proceed on a work project even though Jack does not agree with how Adam wants to do the work.Jack is attempting to promote __________________ to create a learning organization.

Accepted Answer

A)  personal mastery 
B)  mental models 
C)  team learning 
D)  shared vision 
E)  systems thinking

Question 4

Cameron,a plant manager,wants to initiate a diversity training program in his plant.He is considering whether his department has enough extra people to cover for the time his employees will be engaged in the classes.Which of the following criteria of decision making is Cameron implementing?

Accepted Answer

A)  Legality 
B)  Ethicalness 
C)  Devil's advocacy 
D)  Economic feasibility 
E)  Practicality

Question 5

Which of the following is a programmed decision?

Accepted Answer

A)  How much to invest in a new product 
B)  Whether to expand into a new market 
C)  When to time a new advertising campaign 
D)  When to bill customers 
E)  Whether to buy another company

Question 6

Adrian,a manager of the research and development team of an organization,challenges his subordinates to "think outside the box" to improve the way the unit does its work.Adrian is focusing on:

Accepted Answer

A)  personal mastery. 
B)  mental models. 
C)  team learning. 
D)  shared vision. 
E)  systems thinking.

Question 7

When a member of a group challenges the decision that is being made by the group in an attempt to make the group carefully consider the pros and cons of a particular alternative,this member is playing the role of the devil's advocate.

Accepted Answer

A) True 
 B)False

Question 8

When an issue is controversial and when different managers might be expected to champion different courses of action,which of the following is the preferred technique for encouraging creativity?

Accepted Answer

A)  Production blocking technique 
B)  Brainstorming technique 
C)  Team learning technique 
D)  Nominal group technique 
E)  Devil's advocacy technique

Question 9

The final step in the decision-making process is the implementation of the alternative solution.

Accepted Answer

A) True 
 B)False

Question 10

A manager of a charity asks the board of directors for permission to hire temporary help when the regular secretary goes on vacation.This is an example of which type of decision?

Accepted Answer

A)  Programmed 
B)  Groupthink 
C)  Nonprogrammed 
D)  Intuition 
E)  Satisficing

Question 11

Intrapreneurs who feel they are getting nowhere in their exiting organizations often become entrepreneurs and develop companies that often compete with the companies they left.

Accepted Answer

A) True 
 B)False

Question 12

Managers can be reactive or proactive in recognizing the need for a decision.

Accepted Answer

A) True 
 B)False

Question 13

Economic feasibility of alternatives states that an alternative might seem economically superior to other alternatives;but if managers realize it is likely to threaten other important projects,they might decide it is not practical after all.

Accepted Answer

A) True 
 B)False

Question 14

Groupthink is an advantage for groups.

Accepted Answer

A) True 
 B)False

Question 15

Group creativity can be increased by using brainstorming techniques.

Accepted Answer

A) True 
 B)False

Question 16

Patrick,a manager,is assessing possible alternatives for the solution of a problem.Patrick performs a cost-benefit analysis of several alternatives in order to determine the net financial payoff of each alternative.Which of the following criteria of decision making is Patrick implementing?

Accepted Answer

A)  Economic feasibility 
B)  Practicality 
C)  Ethicalness 
D)  Legality 
E)  Dialectical inquiry

Question 17

In a meeting,after hearing a member describe a problem to be addressed,all other members of the group first wrote down ideas and solutions.After this,everyone shared those suggestions without criticism.The group,one by one,clarified,critiqued,and then discussed the alternatives in the sequence in which they were first proposed.Finally,each member ranked all the alternatives,and the highest-ranking alternative was chosen.Which of the following decision-making techniques is being implemented?

Accepted Answer

A)  Delphi technique 
B)  Dialectical inquiry 
C)  Brainstorming 
D)  Nominal group technique 
E)  Intuitive decision making

Question 18

The group leader writes a statement of the problem and a series of questions to which participating managers are to respond in a brainstorming session.

Accepted Answer

A) True 
 B)False

Question 19

The idea behind the product champion role is that if intrapreneurs are isolated,they will become so intensely involved in a project that development time will be relatively brief and the quality of the final product will be enhanced.

Accepted Answer

A) True 
 B)False

Question 20

A software firm is considering introducing a new product unlike any previously on the market.Managers cannot estimate the probability of success for the new product.Which of the following best describes the situation?

Accepted Answer

A)  Risk 
B)  Uncertainty 
C)  Bounded rationality 
D)  Incomplete information 
E)  Satisficing

Exam 5: Decision Making, Learning, Creativity, and Entrepreneurship

When an organization's accounting department decides to send out a bill to a new customer,this represents a(n) ________________ decision.

Identify the advantages and disadvantages of group decision making.

Jack,a manager,allows Adam,his subordinate,to proceed on a work project even though Jack does not agree with how Adam wants to do the work.Jack is attempting to promote __________________ to create a learning organization.

Cameron,a plant manager,wants to initiate a diversity training program in his plant.He is considering whether his department has enough extra people to cover for the time his employees will be engaged in the classes.Which of the following criteria of decision making is Cameron implementing?

Which of the following is a programmed decision?

Adrian,a manager of the research and development team of an organization,challenges his subordinates to "think outside the box" to improve the way the unit does its work.Adrian is focusing on:

When a member of a group challenges the decision that is being made by the group in an attempt to make the group carefully consider the pros and cons of a particular alternative,this member is playing the role of the devil's advocate.

When an issue is controversial and when different managers might be expected to champion different courses of action,which of the following is the preferred technique for encouraging creativity?

The final step in the decision-making process is the implementation of the alternative solution.

A manager of a charity asks the board of directors for permission to hire temporary help when the regular secretary goes on vacation.This is an example of which type of decision?

Intrapreneurs who feel they are getting nowhere in their exiting organizations often become entrepreneurs and develop companies that often compete with the companies they left.

Managers can be reactive or proactive in recognizing the need for a decision.

Economic feasibility of alternatives states that an alternative might seem economically superior to other alternatives;but if managers realize it is likely to threaten other important projects,they might decide it is not practical after all.

Groupthink is an advantage for groups.

Group creativity can be increased by using brainstorming techniques.

Patrick,a manager,is assessing possible alternatives for the solution of a problem.Patrick performs a cost-benefit analysis of several alternatives in order to determine the net financial payoff of each alternative.Which of the following criteria of decision making is Patrick implementing?

The group leader writes a statement of the problem and a series of questions to which participating managers are to respond in a brainstorming session.

The idea behind the product champion role is that if intrapreneurs are isolated,they will become so intensely involved in a project that development time will be relatively brief and the quality of the final product will be enhanced.

A software firm is considering introducing a new product unlike any previously on the market.Managers cannot estimate the probability of success for the new product.Which of the following best describes the situation?