Question 1

The norms of a society are written rules of codes of conduct that tell people how they are supposed to act in given situations.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following statements accurately defines brand loyalty?

Accepted Answer

A)  It is the repurchase behavior shown by customers due to the absence of viable alternatives. 
B)  It is the repurchase behavior shown by customers due to the fear of trying a new brand. 
C)  It is the customers' preference for the products currently in the task environment. 
D)  It is the perception of customers that some brands are equivalent. 
E)  It implies that the brand delivers what it promises.

Question 3

A tax that a government imposes on goods imported into the country is known as a(n):

Accepted Answer

A)  sanction. 
B)  free-trade tax. 
C)  quota. 
D)  embargo. 
E)  tariff.

Question 4

If a society values the group more than the individual,and believes that people should be judged by the quality of their contribution to the group instead of their individual achievement,then the society is said to value:

Accepted Answer

A)  individualism. 
B)  power distance. 
C)  uncertainty avoidance. 
D)  collectivism. 
E)  objectivism.

Question 5

The suppliers,distributors,and the wide-ranging demographic,political,and legal forces that affect the organization's ability to obtain inputs and to sell outputs are known as the general environment.

Accepted Answer

A) True 
 B)False

Question 6

Societies that have an achievement orientation place high value on the quality of life of people and their interpersonal relationships.

Accepted Answer

A) True 
 B)False

Question 7

In a society,the unwritten rules of conduct that state how people should act in particular situations in that society are known as:

Accepted Answer

A)  goals. 
B)  values. 
C)  norms. 
D)  rituals. 
E)  assumptions.

Question 8

Groups that buy goods that another organization produces are known as customers.

Accepted Answer

A) True 
 B)False

Question 9

Building customer awareness of the newcomer's product is very costly in which of the following sources of barriers to entry?

Accepted Answer

A)  Economies of scale 
B)  Technological barriers 
C)  Administrative barriers 
D)  Government regulations 
E)  Brand loyalty

Question 10

A society has a common practice that men should remove their hats whenever they ride in elevators that are also carrying women.This is an example of which type of norm?

Accepted Answer

A)  Laws 
B)  Mores 
C)  Folkways 
D)  Rites 
E)  Beliefs

Question 11

Organizations that produce goods that are similar to another organization's goods are known as:

Accepted Answer

A)  suppliers. 
B)  distributors. 
C)  competitors. 
D)  customers. 
E)  wholesalers.

Question 12

Rivalry between companies is the least threatening force that managers must deal with.

Accepted Answer

A) True 
 B)False

Question 13

Thirty percent of the customers of Action Group purchase Action Group's product three-fourths of the time that they purchase this type of product.In the context of barriers to entry,this product has a large degree of:

Accepted Answer

A)  distributor loyalty. 
B)  political force. 
C)  demographic force. 
D)  brand loyalty. 
E)  potential competition.

Question 14

Human capital is the flow of power and influence around the world using persuasion,aggression,and force of arms to protect a country's or world region.

Accepted Answer

A) True 
 B)False

Question 15

Organizations that help other organizations to sell their goods to customers are known as:

Accepted Answer

A)  competitors. 
B)  potential competitors. 
C)  distributors. 
D)  customers. 
E)  suppliers.

Question 16

Which of the following trade agreements was passed by the U.S.House of Representatives to eliminate tariffs on products between the United States and all countries in Central America?

Accepted Answer

A)  General Agreement on Tariffs and Trade (GATT) 
B)  North American Free Trade Agreement (NAFT
A)  
C)  Central American Free Trade Agreement (CAFT
A)  
D)  Free Trade Area of the Americas (FTA
A)  
E)  World Trade Organization (WTO)

Question 17

The barriers to entry results from three sources.Explain in brief the three sources.

Accepted Answer

The answer of The barriers to entry results from three...

Question 18

A tax that a government imposes on an imported good is known as a tariff.

Accepted Answer

A) True 
 B)False

Question 19

A society's values are merely abstract concepts.

Accepted Answer

A) True 
 B)False

Question 20

If a society believes that self-expression is important to the people in that society,then the society is said to value:

Accepted Answer

A)  collectivism. 
B)  individualism. 
C)  a free-market economy. 
D)  a free-trade doctrine. 
E)  uncertainty avoidance.

Exam 4: Managing in the Global Environment

The norms of a society are written rules of codes of conduct that tell people how they are supposed to act in given situations.

Which of the following statements accurately defines brand loyalty?

A tax that a government imposes on goods imported into the country is known as a(n) :

If a society values the group more than the individual,and believes that people should be judged by the quality of their contribution to the group instead of their individual achievement,then the society is said to value:

The suppliers,distributors,and the wide-ranging demographic,political,and legal forces that affect the organization's ability to obtain inputs and to sell outputs are known as the general environment.

Societies that have an achievement orientation place high value on the quality of life of people and their interpersonal relationships.

In a society,the unwritten rules of conduct that state how people should act in particular situations in that society are known as:

Groups that buy goods that another organization produces are known as customers.

Building customer awareness of the newcomer's product is very costly in which of the following sources of barriers to entry?

A society has a common practice that men should remove their hats whenever they ride in elevators that are also carrying women.This is an example of which type of norm?

Organizations that produce goods that are similar to another organization's goods are known as:

Rivalry between companies is the least threatening force that managers must deal with.

Thirty percent of the customers of Action Group purchase Action Group's product three-fourths of the time that they purchase this type of product.In the context of barriers to entry,this product has a large degree of:

Human capital is the flow of power and influence around the world using persuasion,aggression,and force of arms to protect a country's or world region.

Organizations that help other organizations to sell their goods to customers are known as:

Which of the following trade agreements was passed by the U.S.House of Representatives to eliminate tariffs on products between the United States and all countries in Central America?

The barriers to entry results from three sources.Explain in brief the three sources.

A tax that a government imposes on an imported good is known as a tariff.

A society's values are merely abstract concepts.

If a society believes that self-expression is important to the people in that society,then the society is said to value: