Multiple Choice
Which of the following is NOT a challenge when focusing on the customer?
A) To identify what customers want from the good or service
B) To identify what the company actually provides
C) To identify the gap between what customers want and what they actually get
D) To formulate a plan for closing the quality gap
E) Identify what the employee contributes
Correct Answer:
Verified
Correct Answer:
Verified
Q39: The fewer the inputs required to produce
Q74: Discuss the four specific ways in which
Q75: Managers try to develop functional strategies that
Q76: A high quality,well-designed product will always be
Q77: Southwest's convenience comes from:<br>A)It has the quickest
Q78: The typical self-managed team consists of _.<br>A)2-3
Q79: The more steps required to assemble a
Q82: Output goals and targets need to only
Q83: Successful product development requires inputs from:<br>A)Employees only<br>B)Customers
Q85: The stock of raw materials,inputs,and component parts