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In the TQM Process,once a Measure Has Been Set for Comparison,the

Question 28

Multiple Choice

In the TQM process,once a measure has been set for comparison,the next step is to:


A) Begin production
B) Focus on the customer
C) Design a marketing strategy
D) Set a challenging quality goal and create incentives for reaching that goal
E) Identify defects and trace them to their source

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