Question 1

Conceptual anchors which are based on a set of basic beliefs or knowledge structures represent only one small aspect of knowledge from which organisational behaviour knowledge is developed and refined.

Accepted Answer

A) True 
 B)False

Question 2

The field of organisational behaviour relies on quantitative-never qualitative-research to understand organisational phenomena.

Accepted Answer

A) True 
 B)False

Question 3

Surveys indicate that most Australian employees do not experience conflicting work-life balance.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following typically results in a loss of organisational memory?

Accepted Answer

A)  The processes used to make a unique product are incorrectly documented 
B)  The company lays off nearly one-quarter of its workforce 
C)  The company sells one of its divisions (including employees in that division)to another organisation 
D)  All of the options listed here are correct

Question 5

Many organisations are placing increasing importance on values in the workplace.Discuss two reasons why workplace values have become more important in recent years.Your answer should briefly define values.

Accepted Answer

The answer of Many organisations are placing increasing importance on...

Question 6

A technology company wants to move into the field of wireless communications.Unfortunately,few of its employees know enough about the basic technology to acquire emerging knowledge about that field or to launch a separate business unit to enter that market.With respect to learning about wireless technology knowledge,this organisation has:

Accepted Answer

A)  Too much virtual work 
B)  High intellectual capital 
C)  High human capital but low relationship capital 
D)  Low absorptive capacity

Question 7

Which of these statements about the field of organisational behaviour is TRUE?

Accepted Answer

A)  Organisational behaviour emerged as a distinct field during the 1980s 
B)  The origins of some organisational behaviour concepts date back to Greek and Chinese philosophers 
C)  Information technology has almost no effect on organisational behaviour 
D)  The field of organisational behaviour relies exclusively on ideas generated within the field by organisational behaviour scholars

Question 8

An organisation's 'absorptive capacity' refers to:

Accepted Answer

A)  Its ability to hire more people without moving to new offices 
B)  Its level of current knowledge that makes it possible for it to bring in new knowledge from the environment 
C)  Its ethical standards in the local community 
D)  Its diversity along the primary dimension

Question 9

Successful teleworkers tend to be self-motivated,organised and able to fulfil their social needs outside of the work context.

Accepted Answer

A) True 
 B)False

Question 10

'Ethics' refers to the study of moral principles or values that determine whether actions are right or wrong and outcomes are good or bad.

Accepted Answer

A) True 
 B)False

Question 11

All organisations have a collective sense of purpose,even though this purpose might not be fully understood or agreed upon.

Accepted Answer

A) True 
 B)False

Question 12

Evidence indicates that applying organisational behaviour knowledge tends to improve the organisation's financial performance.

Accepted Answer

A) True 
 B)False

Question 13

'Intellectual capital' consists of:

Accepted Answer

A)  Knowledge that employees possess and generate 
B)  The knowledge captured in an organisation's systems and structures 
C)  The value that customers provide to the organisation 
D)  All of the options listed here are correct

Question 14

According to the authors of Organisational Behaviour,organisational behaviour knowledge:

Accepted Answer

A)  Should never be used to influence the behaviour of other people 
B)  Should be used mostly by managers and senior executives 
C)  Should never replace your commonsense knowledge about how organisations work 
D)  Is relevant to everyone who works in organisations

Question 15

According to the systems perspective,most organisations have one working part rather than many sub-components.

Accepted Answer

A) True 
 B)False

Question 16

'Intellectual capital' refers to:

Accepted Answer

A)  How much money an organisation spends on training and development 
B)  The stock of knowledge that resides in an organisation 
C)  The percentage of information available that is actually used productively by the organisation 
D)  The total cost of computers and other 'intelligent' machines in the organisation

Question 17

The contingency anchor of organisational behaviour states that:

Accepted Answer

A)  We should have a second organisational behaviour theory to explain the situation in case our first choice does not work 
B)  Organisational behaviour theories must view organisations as systems that need to adapt to their environments 
C)  There is usually one best way to resolve organisational problems 
D)  A particular action may have different consequences in different situations

Question 18

The triple bottom line philosophy says that:

Accepted Answer

A)  Companies should pay three times more attention to profits than to employee wellbeing 
B)  The main goal of all companies is to satisfy the needs of three groups-employees,shareholders and suppliers 
C)  Companies should pay attention to local,national and global customers 
D)  Companies should try to support the economic,social and environmental spheres of sustainability

Question 19

'Absorptive capacity' refers to how easily the field of organisational behaviour can bring in new knowledge from other fields of study.

Accepted Answer

A) True 
 B)False

Question 20

Most organisational events may be studied from all three levels of analysis-individual,team and organisation.

Accepted Answer

A) True 
 B)False

Exam 1: Introduction to the Field of Organisational Behaviour

Conceptual anchors which are based on a set of basic beliefs or knowledge structures represent only one small aspect of knowledge from which organisational behaviour knowledge is developed and refined.

The field of organisational behaviour relies on quantitative-never qualitative-research to understand organisational phenomena.

Surveys indicate that most Australian employees do not experience conflicting work-life balance.

Which of the following typically results in a loss of organisational memory?

Many organisations are placing increasing importance on values in the workplace.Discuss two reasons why workplace values have become more important in recent years.Your answer should briefly define values.

Which of these statements about the field of organisational behaviour is TRUE?

An organisation's 'absorptive capacity' refers to:

Successful teleworkers tend to be self-motivated,organised and able to fulfil their social needs outside of the work context.

'Ethics' refers to the study of moral principles or values that determine whether actions are right or wrong and outcomes are good or bad.

All organisations have a collective sense of purpose,even though this purpose might not be fully understood or agreed upon.

Evidence indicates that applying organisational behaviour knowledge tends to improve the organisation's financial performance.

'Intellectual capital' consists of:

According to the authors of Organisational Behaviour,organisational behaviour knowledge:

According to the systems perspective,most organisations have one working part rather than many sub-components.

'Intellectual capital' refers to:

The contingency anchor of organisational behaviour states that:

The triple bottom line philosophy says that:

'Absorptive capacity' refers to how easily the field of organisational behaviour can bring in new knowledge from other fields of study.

Most organisational events may be studied from all three levels of analysis-individual,team and organisation.