Question 1

Self-esteem refers only to the positive feelings we associate with our self-images.

Accepted Answer

A) True 
 B)False  False

Question 2

Which type of listening is primarily a method of receiving, understanding, and remembering a message as accurately and completely as possible?

Accepted Answer

A)  for empathy
B)  for comprehension
C)  for resolution
D)  none of the above B

Question 3

Which of the following is a critical perception in the interview process?

Accepted Answer

A)  self perceptions
B)  other party's perception of us
C)  our perceptions of the other party
D)  all of the above D

Question 4

Holidays are never good times for interviews.

Accepted Answer

A) True 
 B)False

Question 5

Unlike most cultures, North Americans tend to begin sentences with "We."

Accepted Answer

A) True 
 B)False

Question 6

Listening, like speaking, is a learned skill.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is an example of typically nondirective interviews?

Accepted Answer

A)  information getting
B)  counseling
C)  performance review
D)  all of the above

Question 8

List four factors that may affect whether the other party changes his/her perceptions during an interview.

Accepted Answer

The answer of List four factors that may affect whether...

Question 9

Develop and explain a model of the interviewing process that contains all of the essential elements of the process.

Accepted Answer

The answer of Develop and explain a model of the...

Question 10

Each party may change their perceptions as the interview progresses.

Accepted Answer

A) True 
 B)False

Question 11

Most of our educations prepare us for talking, not listening.

Accepted Answer

A) True 
 B)False

Question 12

List four guidelines the authors give for enhancing effective use of language during interviews.

Accepted Answer

The answer of List four guidelines the authors give for...

Question 13

Facial expressions may be our most effective nonverbal channel.

Accepted Answer

A) True 
 B)False

Question 14

All nonverbal behaviors are intentional acts.

Accepted Answer

A) True 
 B)False

Question 15

Define the differences between Levels 1, 2, and 3 of interactions during interviews.

Accepted Answer

The answer of Define the differences between Levels 1, 2,...

Question 16

Discuss when interviewers should employ directive and nondirective approaches in interviewing.

Accepted Answer

The answer of Discuss when interviewers should employ directive and...

Question 17

Silence indicates which of the following?

Accepted Answer

A)  agreement
B)  boredom
C)  fear
D)  all of the above

Question 18

Julia Wood found that in most contexts, women hold their own and dominate conversation.

Accepted Answer

A) True 
 B)False

Question 19

Calling a hamburger a "quarter-pounder" as opposed to a "four-ouncer" is an example of

Accepted Answer

A)  ordering.
B)  naming.
C)  slang.
D)  jargon.

Question 20

Men's lower-pitched voices are more credible and dynamic than women's higher-pitched voices.

Accepted Answer

A) True 
 B)False

Exam 2: An Interpersonal Communication Process

Self-esteem refers only to the positive feelings we associate with our self-images.

Which type of listening is primarily a method of receiving, understanding, and remembering a message as accurately and completely as possible?

Which of the following is a critical perception in the interview process?

Holidays are never good times for interviews.

Unlike most cultures, North Americans tend to begin sentences with "We."

Listening, like speaking, is a learned skill.

Which of the following is an example of typically nondirective interviews?

List four factors that may affect whether the other party changes his/her perceptions during an interview.

Develop and explain a model of the interviewing process that contains all of the essential elements of the process.

Each party may change their perceptions as the interview progresses.

Most of our educations prepare us for talking, not listening.

List four guidelines the authors give for enhancing effective use of language during interviews.

Facial expressions may be our most effective nonverbal channel.

All nonverbal behaviors are intentional acts.

Define the differences between Levels 1, 2, and 3 of interactions during interviews.

Discuss when interviewers should employ directive and nondirective approaches in interviewing.

Silence indicates which of the following?

Julia Wood found that in most contexts, women hold their own and dominate conversation.

Calling a hamburger a "quarter-pounder" as opposed to a "four-ouncer" is an example of

Men's lower-pitched voices are more credible and dynamic than women's higher-pitched voices.