Question 1

List and define the three components of organizational justice.

Accepted Answer

Organizational justice is made up of three related components. Interactional justice reflects the degree to which people are given information about different reward procedures and are treated with dignity and respect. Distributive justice concerns followers' perceptions of whether the level of reward or punishment is commensurate with an individual's performance or infraction. Dissatisfaction occurs when followers believe someone has received too little or too much reward or punishment. Perceptions of procedural justice involve the process in which rewards or punishments are administered. If someone is to be punished, then followers will be more satisfied if the person being punished has been given adequate warnings and has had the opportunity to explain his or her actions and if the punishment has been administered in a timely and consistent manner.

Question 2

Procedural justice involves the process in which rewards or punishments are administered.

Accepted Answer

A) True 
 B)False  True

Question 3

The emotions generated by political campaigns often seem to provide a better explanation for the large amount of time and effort people contribute.

Accepted Answer

A) True 
 B)False  False

Question 4

Leaders who have little faith in their followers' ability to accomplish a goal are rarely disappointed. This refers to

Accepted Answer

A)  Placebo effect.
B)  Pygmalion effect.
C)  Golem effect.
D)  Hierarchy effect.

Question 5

Which of the following are characteristics of empowered employees?

Accepted Answer

A)  Have high competence.
B)  Are self-determined.
C)  The Self-Serving Bias.
D)  All of these are characteristics of empowered employees.

Question 6

Companies that spend more time and effort attracting, developing, and retaining the best people often report superior financial results.

Accepted Answer

A) True 
 B)False

Question 7

In Maslow's hierarchy, physiological and security needs must be satisfied before belongingness or esteem needs are pursued.

Accepted Answer

A) True 
 B)False

Question 8

Name, define, and contract the three types of satisfaction researchers generally consider when looking at a person's attitudes about work.

Accepted Answer

The answer of Name, define, and contract the three types...

Question 9

Which of the following is not a macro psychological component underlying empowerment?

Accepted Answer

A)  Learning
B)  Motivation
C)  Stress
D)  Meaning

Question 10

Compare and contrast performance and effectiveness.

Accepted Answer

The answer of Compare and contrast performance and effectiveness....

Question 11

This assesses the overall degree to which employees are satisfied with their organization and their job.

Accepted Answer

A)  Hygiene factors
B)  Facet satisfaction item
C)  Global satisfaction item
D)  Motivators

Question 12

Performance

Accepted Answer

A)  is the likelihood behavior an individual will initiate and continue exhibiting.
B)  involves making judgments about the adequacy of behavior with respect to certain criteria such as organizational goals.
C)  concerns those behaviors directed toward the organization's goals resulting from those behaviors.
D)  describes choosing a task to engage in establishing the level of effort to put forth on it and determining the degree of persistence in it over time.

Question 13

According to Herzberg's Two Factor Theory, which of the following are considered hygiene factors?

Accepted Answer

A)  Recognition
B)  Responsibility
C)  Coworkers
D)  Advancement and growth

Question 14

At least some of the increasing violence at home and in the workplace may be exacerbated by poor leadership.

Accepted Answer

A) True 
 B)False

Question 15

List and describe the 4 types of followers identified in the Potter and Rosenbach Followership Model.

Accepted Answer

The answer of List and describe the 4 types of...

Question 16

Which of the following effects are the result of a leader's implicit and explicit expectations about goal accomplishment?

Accepted Answer

A)  The Goal-setting Effect
B)  The Pygmalion Effect
C)  The Self-Serving Bias
D)  The High-Expectation Effect

Question 17

Adopting an effective empowerment program takes

Accepted Answer

A)  motivation, learning and stress.
B)  training, trust and time.
C)  guidance, influence and support.
D)  self-determination, meaning and competence.

Question 18

Most leaders prefer appealing to their employees' personal values or give them something meaningful to do.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following statements concerning affectivity from the leader's perspective is not accurate?

Accepted Answer

A)  Different leadership experiences can result from leading a high percentage of followers having either positive or negative affectivity.
B)  Followers with negative affectivity generally have lower levels of productivity.
C)  A leader's own affectivity can strongly influence followers' morale or satisfaction levels.
D)  All of these are accurate statements.

Question 20

Which of the following statements about goals is false?

Accepted Answer

A)  Determining just how challenging to make goals creates a dilemma for leaders.
B)  Goal commitment is critical and is often as high as commitment to goals followers helped to set.
C)  Followers exerted the greatest effort when goals were accompanied by feedback.
D)  Easily attainable goals result in higher levels of effort and performance.

Exam 9: Motivation, Performance, and Effectiveness

List and define the three components of organizational justice.

Procedural justice involves the process in which rewards or punishments are administered.

The emotions generated by political campaigns often seem to provide a better explanation for the large amount of time and effort people contribute.

Leaders who have little faith in their followers' ability to accomplish a goal are rarely disappointed. This refers to

Which of the following are characteristics of empowered employees?

Companies that spend more time and effort attracting, developing, and retaining the best people often report superior financial results.

In Maslow's hierarchy, physiological and security needs must be satisfied before belongingness or esteem needs are pursued.

Name, define, and contract the three types of satisfaction researchers generally consider when looking at a person's attitudes about work.

Which of the following is not a macro psychological component underlying empowerment?

Compare and contrast performance and effectiveness.

This assesses the overall degree to which employees are satisfied with their organization and their job.

Performance

According to Herzberg's Two Factor Theory, which of the following are considered hygiene factors?

At least some of the increasing violence at home and in the workplace may be exacerbated by poor leadership.

List and describe the 4 types of followers identified in the Potter and Rosenbach Followership Model.

Which of the following effects are the result of a leader's implicit and explicit expectations about goal accomplishment?

Adopting an effective empowerment program takes

Most leaders prefer appealing to their employees' personal values or give them something meaningful to do.

Which of the following statements concerning affectivity from the leader's perspective is not accurate?

Which of the following statements about goals is false?