Multiple Choice
The brochure for Spa Sydell has photographs of people enjoying the various spa amenities. By seeing the pictures of available treatments at the spa, a customer has a better idea of what she is buying. Spa Sydell uses a brochure to help customers deal with the ________ that is associated with using the service.
A) incongruity
B) inconsistency
C) inventory costs
D) inseparability
E) intangibility
Correct Answer:
Verified
Correct Answer:
Verified
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