Multiple Choice
Benihana restaurants have the tag line,"an experience at every table." This conveys that _________.
A) Service is a drama to get customers to new heights of involvement
B) Service is a lot of rote memory by the workers at the restaurant
C) Service is a combination of product excellence combined with some unique product features
D) Service is not repeatable, so get used to differences at every table of the restaurant
E) Service is easy to create
Correct Answer:

Verified
Correct Answer:
Verified
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