Question 1

_____ diversity includes differences in the psychological characteristics of employees,including personalities,beliefs,values,and attitudes.

Accepted Answer

A)  Reflective 
B)  Deep-level 
C)  Organizational 
D)  Surface-level 
E)  External

Question 2

Which of the following is true according to the systematic research anchor?

Accepted Answer

A)  OB topics typically relate to the individual, team and organizational levels of analysis. 
B)  OB should import knowledge from other disciplines, not just create its own knowledge. 
C)  OB theory should recognize that the effects of actions often vary with the situation. 
D)  A particular action may have different consequences in different situations. 
E)  OB should study organizations by forming questions, collecting data, and testing hypotheses against those data.

Question 3

Which of the following statements is true about human capital in an organization?

Accepted Answer

A)  Human capital helps the organization use opportunities than realizing them. 
B)  Existence of human capital increases the threats in the external environment. 
C)  Human capital is non-substitutable though it is abundant. 
D)  Human capital is independent of the challenges of the external environment. 
E)  It is a key variable in the HPWP model of organizational effectiveness.

Question 4

Which of the following perspectives of organizational effectiveness argues that companies take their sustenance from the environment and,in turn,affect that environment through their outputs?

Accepted Answer

A)  Stakeholder 
B)  Systematic research 
C)  High-performance work practice 
D)  Organizational learning 
E)  Open systems

Question 5

Organizational learning perspective is focused on physical resources that enter and are processed in the organization.

Accepted Answer

A) True 
 B)False

Question 6

Research indicates that Baby Boomers and Generation-X employees bring the same values and expectations to the workplace.

Accepted Answer

A) True 
 B)False

Question 7

The observable demographic or physiological differences in people,such as their race,ethnicity,gender,age,and physical disabilities is called deep-level diversity.

Accepted Answer

A) True 
 B)False

Question 8

A perspective that effective organizations incorporate several workplace practices that leverage the potential of human capital is called high-performance work practices.

Accepted Answer

A) True 
 B)False

Question 9

To help Allison understand some preliminary information about OB,which of these statements about the field is true?

Accepted Answer

A)  Organizational behavior scholars give more importance to individual characteristics than structural characteristics. 
B)  The field of organizational behavior is independent of the concepts and theories from other fields of inquiry. 
C)  Organizational behavior emerged as a distinct field late in the 1990s. 
D)  Given the specific utility of the field, OB is useful for the managers in the organizations and not the employees. 
E)  Organizational behavior scholars study what people think, feel, and do in and around organizations.

Question 10

Open systems cannot exist without dependence on an external environment,whereas closed systems can exist without dependence on an external environment.

Accepted Answer

A) True 
 B)False

Question 11

Values represent an individual's short-term beliefs about what will happen in the future.

Accepted Answer

A) True 
 B)False

Question 12

Intellectual capital represents the stock of knowledge held by an organization.

Accepted Answer

A) True 
 B)False

Question 13

Which of these organizational behavior trends is corporate social responsibility most closely related to?

Accepted Answer

A)  Workforce diversity 
B)  Employment relationships 
C)  Information technology 
D)  Globalization 
E)  Workplace values and ethics

Question 14

If Bob wants to study deep-level diversity in his organization,he would:

Accepted Answer

A)  review the demographic characteristics of his workforce. 
B)  consider the likelihood of long-term employment with the organization for each of his employees. 
C)  observe the differences in the people who represent his workforce. 
D)  look at different attitudes and expectations of his employees. 
E)  the culture and racial background of the workforce in the industry.

Question 15

Which of the following is a form of knowledge acquisition?

Accepted Answer

A)  Observation 
B)  Experimentation 
C)  Documentation 
D)  Internal communication 
E)  Group discussion

Question 16

Which of the following statements is consistent with the concept of contingency anchor?

Accepted Answer

A)  Actions should be taken without considering the consequences to obtain the best of results. 
B)  A particular action may have different consequences in different situations. 
C)  OB theories must view organizations as systems that need to adapt to their environments. 
D)  OB theories should be able to find out one best way to resolve organizational problems. 
E)  Organizations should not be viewed as systems that process inputs to provide outputs.

Question 17

Clickz,an American photography magazine firm,has more than half of senior management positions held by women.African Americans represent 40 percent of the company's workforce.The description of Clickz's diversity refers to:

Accepted Answer

A)  deep-level diversity. 
B)  psychological diversity. 
C)  personality diversity. 
D)  surface-level diversity. 
E)  attitude diversity.

Question 18

Workforce diversity potentially improves decision making and team performance on complex tasks.

Accepted Answer

A) True 
 B)False

Question 19

Stakeholders of an organization are shareholders,customers,suppliers,governments and any other groups with a vested interest in the organization.

Accepted Answer

A) True 
 B)False

Question 20

_____ refers to an organization's moral obligation toward all of its stakeholders.

Accepted Answer

A)  Values 
B)  Legal obligation 
C)  Multicultural teams 
D)  Corporate social responsibility 
E)  Organizational behavior

Exam 1: Introduction to the Field of Organizational Behavior

_____ diversity includes differences in the psychological characteristics of employees,including personalities,beliefs,values,and attitudes.

Which of the following is true according to the systematic research anchor?

Which of the following statements is true about human capital in an organization?

Which of the following perspectives of organizational effectiveness argues that companies take their sustenance from the environment and,in turn,affect that environment through their outputs?

Organizational learning perspective is focused on physical resources that enter and are processed in the organization.

Research indicates that Baby Boomers and Generation-X employees bring the same values and expectations to the workplace.

The observable demographic or physiological differences in people,such as their race,ethnicity,gender,age,and physical disabilities is called deep-level diversity.

A perspective that effective organizations incorporate several workplace practices that leverage the potential of human capital is called high-performance work practices.

To help Allison understand some preliminary information about OB,which of these statements about the field is true?

Open systems cannot exist without dependence on an external environment,whereas closed systems can exist without dependence on an external environment.

Values represent an individual's short-term beliefs about what will happen in the future.

Intellectual capital represents the stock of knowledge held by an organization.

Which of these organizational behavior trends is corporate social responsibility most closely related to?

If Bob wants to study deep-level diversity in his organization,he would:

Which of the following is a form of knowledge acquisition?

Which of the following statements is consistent with the concept of contingency anchor?

Clickz,an American photography magazine firm,has more than half of senior management positions held by women.African Americans represent 40 percent of the company's workforce.The description of Clickz's diversity refers to:

Workforce diversity potentially improves decision making and team performance on complex tasks.

Stakeholders of an organization are shareholders,customers,suppliers,governments and any other groups with a vested interest in the organization.

_____ refers to an organization's moral obligation toward all of its stakeholders.