Question 1

Competency-based rewards are consistent with the concept of employability.

Accepted Answer

A) True 
 B)False

Question 2

Employee share ownership plans and share options are two types of organizational-level performance-based rewards.

Accepted Answer

A) True 
 B)False

Question 3

The job characteristics model identifies five core job characteristics and three psychological states.

Accepted Answer

A) True 
 B)False

Question 4

To increase an employee's feelings of experienced responsibility,we would:

Accepted Answer

A)  increase the amount of job feedback in the person's job. 
B)  reduce the amount of task identity and task significance in the person's job. 
C)  increase the amount of autonomy in the person's job. 
D)  reduce the amount of skill variety in the person's job. 
E)  increase the amount of task identity and task significance in the person's job.

Question 5

The head of operations at NanoTech Systems announced that the company "empowers its employees to perform their jobs at peak performance." Discuss the operations manager's statement in the context of the meaning of empowerment.

Accepted Answer

The answer of The head of operations at NanoTech Systems...

Question 6

Scientific management includes which of the following?

Accepted Answer

A)  Assigning employees to fixed hourly wages. 
B)  Systematically dividing a job into its smallest possible elements and assigning these divided tasks to employees who are best qualified to perform them. 
C)  Combining tasks so employees perform an entire work process from beginning to end. 
D)  Encouraging employees to set their own goals and have positive thoughts about their work performance. 
E)  All of the answers are correct.

Question 7

Self-leadership relies on ideas from:

Accepted Answer

A)  sports psychology. 
B)  social learning theory. 
C)  goal setting. 
D)  All of the answers are correct. 
E)  social learning theory and goal setting.

Question 8

Herzberg's motivator-hygiene theory led to a more serious study of:

Accepted Answer

A)  performance-based rewards as a strategy to reduce employee turnover. 
B)  job specialization as a strategy to improve job performance. 
C)  lighting, noise and other working conditions that help employees to work harder. 
D)  the effect of constructive thought patterns on employee behaviour. 
E)  job enrichment and the motivational potential job content.

Question 9

Self-leadership involves finding ways to increase job specialization.

Accepted Answer

A) True 
 B)False

Question 10

A cable TV company redesigned jobs so that one employee interacts directly with customers,connects and disconnects their cable service,installs their special services and collects overdue accounts in an assigned area.Previously,each task was performed by a different person and the customer interacted only with someone at head office.This change is an example of:

Accepted Answer

A)  increasing job enrichment by establishing client relationships. 
B)  encouraging self-reinforcement. 
C)  introducing job rotation. 
D)  increasing job specialization. 
E)  None of the answers apply.

Question 11

Job enlargement primarily changes which of the following?

Accepted Answer

A)  Autonomy 
B)  Working conditions 
C)  Job feedback 
D)  Growth need strength 
E)  Skill variety

Question 12

Employees with a high degree of autonomy are more likely to engage in self-leadership.

Accepted Answer

A) True 
 B)False

Question 13

Job enrichment tends to increase the quality of products or services.

Accepted Answer

A) True 
 B)False

Question 14

Self-leadership provides a different way of thinking about motivating employees.Briefly explain how self-leadership differs from other applied motivation practices.Then,fully describe any three elements of the self-leadership model.

Accepted Answer

The answer of Self-leadership provides a different way of thinking...

Question 15

Scientific management is the process of systematically dividing work into its smallest possible elements and standardizing work activities to achieve maximum efficiency.

Accepted Answer

A) True 
 B)False

Question 16

Self-leadership suggests that goals should be set by the employee's supervisor with or without the employee's involvement.

Accepted Answer

A) True 
 B)False

Question 17

Companies sometimes introduce job rotation for reasons other than reducing job boredom.

Accepted Answer

A) True 
 B)False

Question 18

Job enrichment usually:

Accepted Answer

A)  reduces product and service quality. 
B)  increases error rates and defects. 
C)  reduces job satisfaction among qualified employees with high growth need strength. 
D)  increases absenteeism and turnover. 
E)  None of the answers apply.

Exam 6: Applied Performance Practices

Competency-based rewards are consistent with the concept of employability.

Employee share ownership plans and share options are two types of organizational-level performance-based rewards.

The job characteristics model identifies five core job characteristics and three psychological states.

To increase an employee's feelings of experienced responsibility,we would:

The head of operations at NanoTech Systems announced that the company "empowers its employees to perform their jobs at peak performance." Discuss the operations manager's statement in the context of the meaning of empowerment.

Scientific management includes which of the following?

Self-leadership relies on ideas from:

Herzberg's motivator-hygiene theory led to a more serious study of:

Self-leadership involves finding ways to increase job specialization.

Job enlargement primarily changes which of the following?

Employees with a high degree of autonomy are more likely to engage in self-leadership.

Job enrichment tends to increase the quality of products or services.

Self-leadership provides a different way of thinking about motivating employees.Briefly explain how self-leadership differs from other applied motivation practices.Then,fully describe any three elements of the self-leadership model.

Scientific management is the process of systematically dividing work into its smallest possible elements and standardizing work activities to achieve maximum efficiency.

Self-leadership suggests that goals should be set by the employee's supervisor with or without the employee's involvement.

Companies sometimes introduce job rotation for reasons other than reducing job boredom.

Job enrichment usually: