Question 1

Non-Governmental Organizations (NGOs) are those organizations,such as charities,run by the volunteer sector.

Accepted Answer

A) True 
 B)False

Question 2

Frank thinks that it is inappropriate for his company,BSD Corporation,to spend valuable company time and resources on meeting with stakeholder groups.He,and others who oppose stakeholder involvement,identify the following rationale(s):

Accepted Answer

A)  Managing so many stakeholders diverts management's attention away from the business. 
B)  Responding to stakeholders' interest does not produce loyalty. 
C)  Corporations are not designed to benefit shareholders. 
D)  It is necessary for business success. 
E)  There is an agreement on priorities.

Question 3

It is the responsibility of the stakeholders to identify themselves to the organization.The organization does not need to identify stakeholders.

Accepted Answer

A) True 
 B)False

Question 4

Management consultants are not stakeholders because they are not employees of the company.

Accepted Answer

A) True 
 B)False

Question 5

The "social market" lacks a clear corporate purpose necessary to meet corporate objectives.

Accepted Answer

A) True 
 B)False

Question 6

The role of the board of directors is to determine the corporation's strategic direction,monitor and review performance,and hire and fire the top executives.

Accepted Answer

A) True 
 B)False

Question 7

Employees are often considered the most obvious and,sometimes,the most important stakeholder.

Accepted Answer

A) True 
 B)False

Question 8

One of the main issues pertaining to the automotive industry in Canada is Green Manufacturing.

Accepted Answer

A) True 
 B)False

Question 9

What are the six stages of crisis management as formulated by Norman Augustine?

Accepted Answer

The answer of What are the six stages of crisis...

Question 10

The issues management process,while helpful,does not ensure that the most salient or critical issues are addressed.

Accepted Answer

A) True 
 B)False

Question 11

The issue life cycle outlines stages through which an issue progresses.Those stages are:

Accepted Answer

A)  Introduction, growth, maturity, and decline 
B)  Awareness, growth, prominent, threatening, and decline 
C)  None or little, increasing, prominent, peak, and declining 
D)  None or little, awareness, increasing, prominent, peak, and declining 
E)  Introduction, growth, maturity, decline, and resolution

Question 12

Which of the following statements regarding employees as stakeholders is NOT true?

Accepted Answer

A)  Employees are individuals who work for the corporation. 
B)  Managers are considered employees. 
C)  Part time employment is becoming a more common strategy to hiring employees. 
D)  Employees are considered one of the more obvious and, perhaps, most important stakeholders. 
E)  All primary stakeholders can be considered employees.

Question 13

An example of a crisis for management can be seen in the situation of XL Foods,operating in Brooks,Alberta,when it was discovered that
E.coli was present in beef, but the plant was allowed to continue to operate for about ten days after that discovery.

Accepted Answer

A) True 
 B)False

Question 14

One of the main issues in the pharmaceutical industry today is unionization.

Accepted Answer

A) True 
 B)False

Question 15

The benefits of issues management include all of the following,except:

Accepted Answer

A)  Reduces the firm's competitive advantage 
B)  Corporate behaviour is more consistent with societal expectations 
C)  Enables corporations to identify issues earlier 
D)  Corporation's vulnerability is decreased 
E)  Corporation's credibility is enhanced

Question 16

In which stage of the Anatomy of a Crisis does the corporation receive some warning,however subtle,that a crisis is lurking?

Accepted Answer

A)  Prodromal 
B)  Peak 
C)  Chronic 
D)  Pre-chronic 
E)  Resolution

Question 17

Government in Canada is very influential over corporate decision-making.ABC Corporation is negotiating with aboriginal groups regarding forestry practices in their region and the government is facilitating the process.Influence and power,in this case,is not held by any one institution and is dispersed.This example reflects the operation of a(n) __________ society.

Accepted Answer

A)  pluralist 
B)  stakeholder 
C)  issues-oriented 
D)  business-oriented 
E)  collective

Question 18

One of the issues which resulted from the
E.coli crisis at XL Foods was that the cattle industry was concerned about their future as consumers may purchase less beef, and that there may be damage to international markets.

Accepted Answer

A) True 
 B)False

Question 19

Samuel has been asked by the manager of his department to compile a list of all the stakeholders relevant to the industry so that they can ensure that in the future all stakeholder interests are appropriately considered.Samuel spends the entire weekend on the task,but it looks like he will never finish the task.Which of the following is not a reason why Samuel is having difficulty?

Accepted Answer

A)  You cannot list all the stakeholders. 
B)  Stakeholders influence shifts over time. 
C)  New stakeholders emerge all the time. 
D)  Their involvement varies between corporations. 
E)  He is not on the best position to do the task.

Question 20

Derivative stakeholders are all of the following,except:

Accepted Answer

A)  may exert harmful influences 
B)  are those from whom the corporation has not accepted benefits 
C)  are those to whom the organization has no obligation 
D)  are typically financers 
E)  have power over the corporation

Exam 3: Identifying Stakeholders and Issues

Non-Governmental Organizations (NGOs) are those organizations,such as charities,run by the volunteer sector.

Frank thinks that it is inappropriate for his company,BSD Corporation,to spend valuable company time and resources on meeting with stakeholder groups.He,and others who oppose stakeholder involvement,identify the following rationale(s) :

It is the responsibility of the stakeholders to identify themselves to the organization.The organization does not need to identify stakeholders.

Management consultants are not stakeholders because they are not employees of the company.

The "social market" lacks a clear corporate purpose necessary to meet corporate objectives.

The role of the board of directors is to determine the corporation's strategic direction,monitor and review performance,and hire and fire the top executives.

Employees are often considered the most obvious and,sometimes,the most important stakeholder.

One of the main issues pertaining to the automotive industry in Canada is Green Manufacturing.

What are the six stages of crisis management as formulated by Norman Augustine?

The issues management process,while helpful,does not ensure that the most salient or critical issues are addressed.

The issue life cycle outlines stages through which an issue progresses.Those stages are:

Which of the following statements regarding employees as stakeholders is NOT true?

An example of a crisis for management can be seen in the situation of XL Foods,operating in Brooks,Alberta,when it was discovered that E.coli was present in beef, but the plant was allowed to continue to operate for about ten days after that discovery.

One of the main issues in the pharmaceutical industry today is unionization.

The benefits of issues management include all of the following,except:

In which stage of the Anatomy of a Crisis does the corporation receive some warning,however subtle,that a crisis is lurking?

One of the issues which resulted from the E.coli crisis at XL Foods was that the cattle industry was concerned about their future as consumers may purchase less beef, and that there may be damage to international markets.

Derivative stakeholders are all of the following,except: