Question 1

Normative stakeholders include all of the following,except:

Accepted Answer

A)  financers 
B)  employees 
C)  consumers 
D)  suppliers 
E)  competitors

Question 2

Examples of primary stakeholders include all of the following,except:

Accepted Answer

A)  Creditors 
B)  Customers 
C)  Communities 
D)  Competitors 
E)  Unions

Question 3

Jack recently purchased a small furniture store that specializes in handmade,high quality products.The company,when he purchased it,relied almost exclusively on wood from old growth forests.He temporarily closes the business until a supplier of sustainable wood products can be found.The company is at what stage of the issue life cycle?

Accepted Answer

A)  Peak 
B)  Prominent 
C)  Growth 
D)  Increasing 
E)  Awareness

Question 4

A stakeholder is an individual,or group,who can influence and/or is influenced by the achievement of an organization's purpose.

Accepted Answer

A) True 
 B)False

Question 5

An issue is a point in question where different views are held of what ought to be done by the corporation,based on stakeholder or management expectations.

Accepted Answer

A) True 
 B)False

Question 6

The concept of a stakeholder has broadened in time to include individuals or groups other than owners,government and labour.

Accepted Answer

A) True 
 B)False

Question 7

Who is the author of "Anatomy of a Crisis"?

Accepted Answer

A)  Adam Augustine 
B)  Johnathan Berstein 
C)  Adam Smith 
D)  Steven Fink 
E)  Norman Augustine

Question 8

Ideally,the issues management approach should be implemented quickly with a forceful,concentrated effort by senior level management leading the way.

Accepted Answer

A) True 
 B)False

Question 9

Once an issue has progressed through the issue life cycle to the decline stage,it is considered to be resolved.

Accepted Answer

A) True 
 B)False

Question 10

An alternative to the Anatomy of a Crisis,called the Six Stages of Crisis Management,was developed by:

Accepted Answer

A)  Adam Augustine 
B)  Johnathan Berstein 
C)  Adam Smith 
D)  Steven Fink 
E)  Norman Augustine

Question 11

Lenders and Creditors are stakeholders that can be taken for granted because their influence is small as there are many lending institutions.

Accepted Answer

A) True 
 B)False

Question 12

ABC Corporation is a forestry company that is attempting to develop more sustainable approaches to forestry in order to preserve the land for use by future generations.They receive considerable support from mainstream environmental groups.Eco-terrorists,who will sabotage trees in such a way as to injure the forestry worker who is cutting the tree,do not believe that ABC Corporation is doing enough.Which of the following stakeholders should ABC consider in its decisions about forestry?

Accepted Answer

A)  Employees 
B)  Mainstream environmental groups 
C)  Eco-terrorism environmental groups 
D)  Media 
E)  All stakeholders should potentially be considered.

Question 13

List the main ethical issues in the automotive industry.

Accepted Answer

The answer of List the main ethical issues in the...

Question 14

There is a tremendous amount of opposition to the stakeholder concept.

Accepted Answer

A) True 
 B)False

Question 15

A furniture store has just discovered that the lumber used to make its furniture is from an ancient forest.Later that week they received a letter from an environmental group stating that all furniture stores using lumber from ancient forests are receiving this letter as a warning to find alternate sources for their lumber or the store will be picketed.This furniture store is in what stage of the issue life cycle?

Accepted Answer

A)  Peak 
B)  Prominent 
C)  Growth 
D)  Increasing 
E)  Awareness

Question 16

The purposes of issues management include all of the following,except:

Accepted Answer

A)  It is more systematic in dealing with concerns. 
B)  It serves as an early warning system. 
C)  It provides a framework for assessment. 
D)  It provides a mechanism for coordination. 
E)  It can prepare managers for most issues that can arise.

Question 17

In a pluralistic society,one institution is completely independent of the others.

Accepted Answer

A) True 
 B)False

Question 18

When an organization is in the process of describing and evaluating an issue so that consensus is achieved among managers it is in which step of the issues management process?

Accepted Answer

A)  Identification of issues 
B)  Analysis of issues 
C)  Ranking or prioritizing of issues 
D)  Formulating issue response 
E)  Implementing issue response

Question 19

Janet is on the board of directors for SPT Corporation.Which of the following assumptions about Janet's involvement with SPT Corporation is not correct?

Accepted Answer

A)  Janet was elected by the shareholders to this role. 
B)  Janet is not a shareholder of SPT Corporation. 
C)  In her role as a board member, Janet is responsible for the functioning of SPT Corporation. 
D)  Janet is a competitor of SPT Corporation. 
E)  Janet's position on the board is not permanent.

Question 20

In Fink's "Anatomy of a Crisis" it is argued that the outcome is not necessarily always negative,and that positive outcomes may result from a crisis.

Accepted Answer

A) True 
 B)False

Exam 3: Identifying Stakeholders and Issues

Normative stakeholders include all of the following,except:

Examples of primary stakeholders include all of the following,except:

A stakeholder is an individual,or group,who can influence and/or is influenced by the achievement of an organization's purpose.

An issue is a point in question where different views are held of what ought to be done by the corporation,based on stakeholder or management expectations.

The concept of a stakeholder has broadened in time to include individuals or groups other than owners,government and labour.

Who is the author of "Anatomy of a Crisis"?

Ideally,the issues management approach should be implemented quickly with a forceful,concentrated effort by senior level management leading the way.

Once an issue has progressed through the issue life cycle to the decline stage,it is considered to be resolved.

An alternative to the Anatomy of a Crisis,called the Six Stages of Crisis Management,was developed by:

Lenders and Creditors are stakeholders that can be taken for granted because their influence is small as there are many lending institutions.

List the main ethical issues in the automotive industry.

There is a tremendous amount of opposition to the stakeholder concept.

The purposes of issues management include all of the following,except:

In a pluralistic society,one institution is completely independent of the others.

When an organization is in the process of describing and evaluating an issue so that consensus is achieved among managers it is in which step of the issues management process?

Janet is on the board of directors for SPT Corporation.Which of the following assumptions about Janet's involvement with SPT Corporation is not correct?

In Fink's "Anatomy of a Crisis" it is argued that the outcome is not necessarily always negative,and that positive outcomes may result from a crisis.