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An Investigation of the Effectiveness of a Training Program to Improve

Question 57

Multiple Choice

An investigation of the effectiveness of a training program to improve customer relationships included a pre-training and post-training customer survey. To compare the differences they computed (post-training survey score - pre-training survey score) . Seven customers were randomly selected and completed both surveys. The results follow. An investigation of the effectiveness of a training program to improve customer relationships included a pre-training and post-training customer survey. To compare the differences they computed (post-training survey score - pre-training survey score) . Seven customers were randomly selected and completed both surveys. The results follow. What is the value of the test statistic? A) 1.943 B) 1.895 C) 2.542 D) 2.447 What is the value of the test statistic?


A) 1.943
B) 1.895
C) 2.542
D) 2.447

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