Question 1

A feasibility study should first be performed in the ________ stage of the systems development life cycle.

Accepted Answer

A)  conceptual design 
B)  implementation and conversion 
C)  physical design 
D)  system analysis

Question 2

________ requires that all activities and the precedent and subsequent relationships among them be identified.

Accepted Answer

A)  A CASE diagram 
B)  A Gantt chart 
C)  A PERT diagram 
D)  A SDLC cycle

Question 3

When is a proposal to conduct a systems analysis prepared?

Accepted Answer

A)  after a written request for systems development is prepared 
B)  after the development team completes the survey of the existing AIS 
C)  after the initial investigation of the project is approved 
D)  before the initial investigation

Question 4

Which of the following aspect of a feasibility study is concerned with meeting external reporting requirements?

Accepted Answer

A)  technical feasibility 
B)  legal feasibility 
C)  scheduling feasibility 
D)  operational feasibility

Question 5

A Logical model used to gather information about an existing system

Accepted Answer

A)  comes only after a physical model of the existing system is created. 
B)  describes how a system actually works, rather than how it should work. 
C)  illustrates how a system functions by describing the flow of documents and computer processes. 
D)  illustrates what is being done, regardless of how that flow is actually accomplished.

Question 6

Refer to the table below,which shows the results of payback,net present value,and internal rate of return analysis of four projects.Which is preferred by the payback criterion?

Accepted Answer

A)  Project A 
B)  Project B 
C)  Project C 
D)  Project D

Question 7

Describe the four primary objectives of a systems survey conducted during systems analysis.

Accepted Answer

The answer of Describe the four primary objectives of a...

Question 8

The question of what the project should and should not accomplish is determined in what step of systems analysis?

Accepted Answer

A)  feasibility study 
B)  initial investigation 
C)  systems analysis report 
D)  systems survey

Question 9

The ________ step of the systems development life cycle (SDLC)identifies and evaluates design alternatives and to develop design specifications.

Accepted Answer

A)  conceptual design. 
B)  implementation and conversion. 
C)  physical design. 
D)  systems analysis.

Question 10

A network of arrows and nodes representing project activities that require an expenditure of time and resources and the completion of initiation of activities,respectively,is called

Accepted Answer

A)  a Gantt chart. 
B)  a PERT diagram. 
C)  a SDLC cycle. 
D)  CASE.

Question 11

On October 15,2013,a newly installed robotic vacuuming system stopped working.A service technician was called to repair the robots.The technician found that water had been placed into the robot's path,causing it to malfunction.This is an example of dealing with change by

Accepted Answer

A)  deterrence. 
B)  projection. 
C)  avoidance. 
D)  aggression.

Question 12

Significant system changes were implemented two months ago.The changes were well-planned,well-designed,thoroughly tested before and after conversion,and several employee training sessions were conducted.Still,the changes haven't resulted in any productivity increases,cost savings,or process improvements.Management is puzzled and needs to find out why the system isn't successful.The best action for management to take is

Accepted Answer

A)  conduct face-to-face interviews with managers, key personnel, and randomly selected employees from each functional area impacted by the system changes in an attempt to discover why the changes aren't effective. 
B)  make sure the system changes were well documented and review the documentation to see if perhaps some important feature or process was overlooked during the design phase. 
C)  e-mail a series of questions to all employees, asking for input about further changes that would bring about the desired results. 
D)  advise employees that consultants will be conducting observation sessions over the next two weeks to determine if employees have fully implemented changes and whether there is any evidence of resistance to the changes.

Question 13

Who should communicate frequently with users and hold regular meetings to consider ideas and discuss progress so there are no surprises upon project completion?

Accepted Answer

A)  information systems steering committee 
B)  management 
C)  project development team 
D)  accountants

Question 14

Three months after Modern Helpdesks Incorporated began accepting e-mail service requests,several service advisors had never checked their e-mail accounts.This is an example of dealing with change by

Accepted Answer

A)  deterrence. 
B)  projection. 
C)  avoidance. 
D)  aggression.

Question 15

When seeking to find answers to question pertaining to "why," the most useful approach is to

Accepted Answer

A)  conduct interviews. 
B)  make observations. 
C)  distribute questionnaires. 
D)  read system documentation.

Question 16

Who is responsible for preparing the specifications used to create or revise system programs?

Accepted Answer

A)  management 
B)  system programmers 
C)  systems analysts 
D)  accountants

Question 17

What is the correct sequence of the phases in the systems development life cycle?

Accepted Answer

A)  conceptual design, physical design, system analysis, implementation and conversion, and operations and maintenance 
B)  operations and maintenance, conceptual design, system analysis, physical design, implementation and conversion 
C)  system analysis, conceptual design, physical design, implementation and conversion, and operations and maintenance 
D)  system analysis, physical design, conceptual design, and operations and maintenance, implementation and conversion

Question 18

Which of the following aspect of a feasibility study is concerned with human resources?

Accepted Answer

A)  technical feasibility 
B)  legal feasibility 
C)  scheduling feasibility 
D)  operational feasibility

Question 19

Refer to the table below,which shows the results of payback,net present value,and internal rate of return analysis of four projects.Which is preferred by the net present value criterion?

Accepted Answer

A)  Project A 
B)  Project B 
C)  Project C 
D)  Project D

Question 20

Which of the following statements about systems development is true?

Accepted Answer

A)  Planning throughout the systems development life cycle promotes coordination between systems and strategic plans. 
B)  Organizations should conduct systems development activities at least once every five years. 
C)  The systems development steps are critical for profit-oriented businesses, but are too expensive and time consuming for most not-for-profit organizations. 
D)  Diligently following the steps and suggestions in the systems development life cycle ensures the final system will meet user needs and be implemented at or below the budgeted cost.

Exam 20: Introduction to Systems Development and Systems Analysis

A feasibility study should first be performed in the ________ stage of the systems development life cycle.

________ requires that all activities and the precedent and subsequent relationships among them be identified.

When is a proposal to conduct a systems analysis prepared?

Which of the following aspect of a feasibility study is concerned with meeting external reporting requirements?

A Logical model used to gather information about an existing system

Refer to the table below,which shows the results of payback,net present value,and internal rate of return analysis of four projects.Which is preferred by the payback criterion?

Describe the four primary objectives of a systems survey conducted during systems analysis.

The question of what the project should and should not accomplish is determined in what step of systems analysis?

The ________ step of the systems development life cycle (SDLC) identifies and evaluates design alternatives and to develop design specifications.

A network of arrows and nodes representing project activities that require an expenditure of time and resources and the completion of initiation of activities,respectively,is called

On October 15,2013,a newly installed robotic vacuuming system stopped working.A service technician was called to repair the robots.The technician found that water had been placed into the robot's path,causing it to malfunction.This is an example of dealing with change by

Who should communicate frequently with users and hold regular meetings to consider ideas and discuss progress so there are no surprises upon project completion?

Three months after Modern Helpdesks Incorporated began accepting e-mail service requests,several service advisors had never checked their e-mail accounts.This is an example of dealing with change by

When seeking to find answers to question pertaining to "why," the most useful approach is to

Who is responsible for preparing the specifications used to create or revise system programs?

What is the correct sequence of the phases in the systems development life cycle?

Which of the following aspect of a feasibility study is concerned with human resources?

Refer to the table below,which shows the results of payback,net present value,and internal rate of return analysis of four projects.Which is preferred by the net present value criterion?

Which of the following statements about systems development is true?