Question 1

True or False: End-user computing can eliminate many of the analyst-programmer communication problems associated with the traditional program development.

Accepted Answer

A) True 
 B)False

Question 2

Moneka Jones is the CIO for Noela Incorporated.Moneka wants to replace the firm's existing system.However,she wants to spend as little time as possible preparing and evaluating RFPs.When preparing an RFP,Moneka should probably

Accepted Answer

A) disclose exact hardware and software specifications. 
B) disclose specific performance objectives and requirements. 
C) disclose general software requirements. 
D) disclose general performance objectives and requirements.

Question 3

What is a drawback to using the requirement costing method of software and hardware evaluation?

Accepted Answer

A) Dollar estimates of costs and benefits are not included. 
B) Intangible factors such as reliability and vendor support are overlooked. 
C) The weights and points used are assigned subjectively. 
D) There is no drawback to using the requirements costing method.

Question 4

Which of the following is not an appropriate task end users to perform?

Accepted Answer

A) performing statistical analyses 
B) preparing schedules and lists 
C) retrieving information from databases 
D) updating database records

Question 5

Describe prototyping and identify when prototyping is appropriate.Identify the steps involved in prototyping.Discuss the advantages and disadvantages of prototyping.

Accepted Answer

The answer of Describe prototyping and identify when prototyping is...

Question 6

Although Gillette uses canned software in its business operations,it does so with the intention of creating a competitive advantage.Identify how Gillette aims to gain a greater competitive advantage from using canned software.

Accepted Answer

A) from deciding how the software should be used 
B) from deciding what software should be used 
C) from the cost savings it gains by using canned software 
D) from the reduced training associated with canned software

Question 7

What is a benchmark problem?

Accepted Answer

A) a difficulty encountered when attempting to bring an accounting information system up to industry best practices 
B) a method used to compare the efficiency of alternative accounting information systems 
C) the cost-benefit tradeoff defined by the relationship between increased costs and increased benefits from a system 
D) a method used to test the compatibility of a new accounting information system with existing hardware and software

Question 8

Information provided to potential vendors on a Request For Proposal should include

Accepted Answer

A) a budget for software and hardware. 
B) detailed specifications for the AIS. 
C) a timeframe required for completion of the project. 
D) All of the above are correct.

Question 9

Why does Pepsi create most of the software it uses in business operations?

Accepted Answer

A) Pepsi does not trust canned software. 
B) Using canned software actually cost Pepsi more than using custom software. 
C) Pepsi could not find canned software sophisticated enough to meet its needs. 
D) There is no canned software available in Pepsi's industry.

Question 10

________ refers to involving users in the development,control,and deployment of information systems.

Accepted Answer

A) Amateur user computing (AU
C)  
B) Competitive intra-organization systems development approach (CIOSD
A)  
C) End-user computing (EU
C)  
D) Novice information systems development (NIS
D)

Question 11

What is the basic function of a help desk?

Accepted Answer

A) control access to corporate data 
B) provide technical maintenance and support 
C) train end users and assist with application development 
D) All of the above are basic functions of a help desk.

Question 12

The first step in developing a prototype emphasizes

Accepted Answer

A) developing a good prototype into a fully functional system. 
B) speed and low cost rather than efficiency of operation. 
C) that users identify changes to be made in an iterative process. 
D) what output should be produced rather than how it should be produced.

Question 13

Identify one major drawback that is frequently associated with canned software.

Accepted Answer

A) A commercial software development company develops it. 
B) Canned software is sold on the open market to a broad range of users with similar requirements. 
C) Canned software may not meet all of a company's information or data processing needs. 
D) Canned software may offer easy availability and lower costs.

Question 14

Moneka Jones is the CIO for Noela Incorporated.Moneka wants to replace the firm's existing system,but wants to leave the technical issues to the vendor because she is not well-informed on the latest technologies.When preparing an RFP,Moneka most likely should

Accepted Answer

A) disclose exact hardware and software specifications. 
B) disclose specific performance objectives and requirements. 
C) disclose general software requirements. 
D) disclose general performance objectives and requirements.

Question 15

As part of the bidding process required for bidding on providing a new software system to Kinect Incorporated,Thorton Wilder prepared a functional program that simulated the new system's input and output interface.This program is an example of

Accepted Answer

A) CASE. 
B) an operational prototype. 
C) a RFP. 
D) a nonoperational prototype.

Question 16

Which is not a problem with CASE technology?

Accepted Answer

A) cost 
B) incompatibility 
C) lack of system documentation 
D) unmet expectations

Question 17

Firms should consider developing custom software only if

Accepted Answer

A) it will be used for critical functions like accounts receivable. 
B) it will contribute to development of a significant competitive advantage. 
C) the firm has the necessary expertise available in-house. 
D) the available canned software is very expensive.

Question 18

Which of the following is a one-time event that can yield dramatic performance improvements?

Accepted Answer

A) Business process reengineering (BPR) 
B) Business process management (BPM) 
C) Business process innovation (BPI) 
D) Business process diagramming (BP
D)

Question 19

The ________ method calculates and compares the processing times of different AIS to compare system performance.

Accepted Answer

A) benchmark problem 
B) mandatory requirements 
C) point scoring 
D) requirements costing

Question 20

Why are end-user created systems often poorly documented?

Accepted Answer

A) Users often do not know how to document systems properly. 
B) Users often consider systems documentation to be unimportant. 
C) Users often believe it is too expensive to properly document systems. 
D) Users are often unaware they need to properly document systems.

Exam 21: Ais Development Strategies