Multiple Choice
What are the implications of an empty row (i.e., one with no check marks or x's) in the roof portion of the house of quality?
A) Nothing, it's just a sparse row.
B) There is no synergy for that product characteristic with other product characteristics.
C) Product characteristics are potentially superfluous.
D) Customer requirements are potentially not being met by the product.
Correct Answer:
Verified
Correct Answer:
Verified
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