To Minimize Adverse Behavioral Reactions,the Organization Must First Understand Why

Multiple Choice

To minimize adverse behavioral reactions,the organization must first understand why resistance to change occurs.One behavioral problem occurs when there is insufficient explanation of why a change must take place.This type of problem falls into the general category of

A) communication.
B) natural resistance to change.
C) the manner in which the change is introduced.
D) top management support of change.