Lights Out Motel Is Owned and Operated by Your Mother’s

Essay

Lights Out Motel is owned and operated by your mother’s neighbor. The motel manager knows you are taking an accounting class and has asked you to help develop a balanced scorecard for her. To stay competitive with larger chain motels, Lights Out needs to find a way to advertise the amenities offered that larger chains may not have like garden views from every window, fresh flowers in every room, and home cooked meals.

Required:

Identify two measures for each of the four balanced scorecard perspectives that will help Lights Out achieve its strategy.

Learning and Growth perspective:
1.
2.
Internal Business Processes perspective:
1.
2.
Customer perspective:
1.
2.
Financial perspective
1.
2.