Essay
Barry's Ice Cream Shoppe is interested in improving his performance in the area of quality control and customer service.This interest came about after Barry put a "suggestions box" near the counter.Several suggestions related to employees not being clean in handling their orders, not filling orders properly, and rudeness from employees.Barry has discussed his problems with his neighboring store, a local-dry cleaning business.
Required:
List five processes that Barry and the dry-cleaning business have in common.
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