Question 1

The field of IT involves computer hardware only,such as mainframe computers,servers,laptops,and PDAs.

Accepted Answer

A) True 
 B)False

Question 2

Explain the role of managers with respect to new IT.

Accepted Answer

The answer of Explain the role of managers with respect...

Question 3

Examples of enterprise IT include the use of Web conferencing,wikis,and electronic corporate directories.

Accepted Answer

A) True 
 B)False

Question 4

The DSS can let a decision maker evaluate alternatives to the least expensive solution.

Accepted Answer

A) True 
 B)False

Question 5

E-learning systems qualify as an example of network IT.

Accepted Answer

A) True 
 B)False

Question 6

Describe a transaction processing system.

Accepted Answer

The answer of Describe a transaction processing system....

Question 7

An organization's defined set of IT hardware,software,and networks is called its ____________________.

Accepted Answer

The answer of An organization's defined set of IT hardware,software,and...

Question 8

If assets are lost or destroyed as the result of a disaster,____ must be in place to ensure the ongoing operation of critical business functions.

Accepted Answer

A)  business continuity plans 
B)  business contingency plans 
C)  financial recovery plans 
D)  disaster contingency plans

Question 9

True productivity improvements generally come simply from automating work processes.

Accepted Answer

A) True 
 B)False

Question 10

The ____________________ phase of the Change Management Continuum Model has the goal to make people recognize impact of change on them and their way of working.

Accepted Answer

The answer of The ____________________ phase of the Change Management...

Question 11

An organization also requires a staff of people called the _________________________ to plan,implement,operate,and support IT.

Accepted Answer

The answer of An organization also requires a staff of...

Question 12

____ includes information systems that improve communications and support collaboration among members of a workgroup.

Accepted Answer

A)  Function IT 
B)  Network IT 
C)  Enterprise IT 
D)  System IT

Question 13

Discuss the Change Management Continuum Model.

Accepted Answer

The answer of Discuss the Change Management Continuum Model....

Question 14

An organization's IT infrastructure must be integrated with employees and procedures to build,operate,and support ____.

Accepted Answer

A)  business systems 
B)  data technology 
C)  data systems 
D)  information systems

Question 15

A streamlined work process enables staff,IT support staff,and other system users to operate efficiently and reliably.

Accepted Answer

A) True 
 B)False

Question 16

____ includes information systems that organizations use to define interactions among their own employees and/or with external customers,suppliers,and other business partners.

Accepted Answer

A)  Function IT 
B)  Network IT 
C)  Enterprise IT 
D)  System IT

Question 17

Explain what a wiki is.

Accepted Answer

The answer of Explain what a wiki is....

Question 18

____________________ encompass a number of computer-enhanced learning techniques,including computer-based simulations,multimedia CD-ROMs,Web-based learning materials,hypermedia,podcasts,and Webcasts.

Accepted Answer

The answer of ____________________ encompass a number of computer-enhanced learning...

Question 19

____ include(s)all tools that capture,store,process,exchange,and use information.

Accepted Answer

A)  Information technology 
B)  Business technology 
C)  Information systems 
D)  Data systems

Question 20

To implement an IT system successfully,a company might need to change its business processes,worker roles and responsibilities,reward systems,and decision making.

Accepted Answer

A) True 
 B)False

Exam 1: Managers: Key to Information Technology Results

The field of IT involves computer hardware only,such as mainframe computers,servers,laptops,and PDAs.

Explain the role of managers with respect to new IT.

Examples of enterprise IT include the use of Web conferencing,wikis,and electronic corporate directories.

The DSS can let a decision maker evaluate alternatives to the least expensive solution.

E-learning systems qualify as an example of network IT.

Describe a transaction processing system.

An organization's defined set of IT hardware,software,and networks is called its ____________________.

If assets are lost or destroyed as the result of a disaster,____ must be in place to ensure the ongoing operation of critical business functions.

True productivity improvements generally come simply from automating work processes.

The ____________________ phase of the Change Management Continuum Model has the goal to make people recognize impact of change on them and their way of working.

An organization also requires a staff of people called the _________________________ to plan,implement,operate,and support IT.

____ includes information systems that improve communications and support collaboration among members of a workgroup.

Discuss the Change Management Continuum Model.

An organization's IT infrastructure must be integrated with employees and procedures to build,operate,and support ____.

A streamlined work process enables staff,IT support staff,and other system users to operate efficiently and reliably.

____ includes information systems that organizations use to define interactions among their own employees and/or with external customers,suppliers,and other business partners.

Explain what a wiki is.

____________________ encompass a number of computer-enhanced learning techniques,including computer-based simulations,multimedia CD-ROMs,Web-based learning materials,hypermedia,podcasts,and Webcasts.

____ include(s) all tools that capture,store,process,exchange,and use information.

To implement an IT system successfully,a company might need to change its business processes,worker roles and responsibilities,reward systems,and decision making.