Question 1

A high percentage of ____ transactions take place between companies that supply parts and components (Original Equipment Manufacturers)and the companies that sell the final product.

Accepted Answer

A)  e-gov 
B)  B2C 
C)  B2B 
D)  C2C

Question 2

At last count,businesses and citizens spent approximately less than 2 billion hours and $150 billion filling out paperwork and complying with government regulations.

Accepted Answer

A) True 
 B)False

Question 3

What is e-government?

Accepted Answer

The answer of What is e-government?...

Question 4

Magnetic stripe processing takes longer than an equivalent smart card transaction.

Accepted Answer

A) True 
 B)False

Question 5

The American Customer Satisfaction Index (ACSI)E-Government Satisfaction Index for 2007 showed that user satisfaction with government Web sites increased for the third straight year.

Accepted Answer

A) True 
 B)False

Question 6

It is estimated that over ____________________ percent of consumers returning a product purchased online to a store will purchase another item while they are in the store.

Accepted Answer

The answer of It is estimated that over ____________________ percent...

Question 7

____ is the buying and selling of goods and/or services using a mobile device such as a cell phone,smartphone,PDA,or other such device.

Accepted Answer

A)  Wireless commerce 
B)  Mobile commerce 
C)  Handheld commerce 
D)  Personal commerce

Question 8

Authorized purchasers within a manufacturing firm use the catalog created by e-procurement software to identify needed products and services.

Accepted Answer

A) True 
 B)False

Question 9

____ is a term describing changes in technology and Web site design to enhance information sharing,collaboration,and functionality on the Web.

Accepted Answer

A)  Web 2.0 
B)  Internet 2.0 
C)  HTML 4.0 
D)  Google

Question 10

Simple e-procurement systems can support the use of negotiated prices for the purchase of goods and services.

Accepted Answer

A) True 
 B)False

Question 11

Major corporations typically do not spend more than $100 million to create their online retail Web site.

Accepted Answer

A) True 
 B)False

Question 12

Discuss what e-procurement software can do for a company.

Accepted Answer

The answer of Discuss what e-procurement software can do for...

Question 13

Customer ____________________ are private stores that offer additional customer services beyond simply placing an order.

Accepted Answer

The answer of Customer ____________________ are private stores that offer...

Question 14

____ software can automate key functions of the purchasing process including creating,reviewing,and approving purchase orders and transmitting these purchase orders electronically to the supplier.

Accepted Answer

A)  E-supply 
B)  E-procurement 
C)  E-chain 
D)  E-provisioning

Question 15

____ e-business is the exchange of goods and services between business organizations and individual consumers.

Accepted Answer

A)  e-gov 
B)  B2B 
C)  B2C 
D)  C2C

Question 16

It is estimated that roughly ____ percent of the content available on the Web today is in English.

Accepted Answer

A)  30 
B)  50 
C)  60 
D)  75

Question 17

Access to a(n)____________________ requires that the buyer enter a company identification code and password to make a purchase from a selection of products at pre-negotiated prices.

Accepted Answer

The answer of Access to a(n)____________________ requires that the buyer...

Question 18

Organizations that do business over multiple channels often have difficulty seeing the entire scope of their business.

Accepted Answer

A) True 
 B)False

Question 19

The most commonly used protocol for Web security is the ____.

Accepted Answer

A)  Payment Card Standard 
B)  Secure Layer Sockets 
C)  Payment Card Industry 
D)  Secure Sockets Layer

Question 20

Because a Web site is open 24 hours a day,many online customers expect to be able to receive customer service at any time of the day or night.

Accepted Answer

A) True 
 B)False

Exam 7: E-Business

A high percentage of ____ transactions take place between companies that supply parts and components (Original Equipment Manufacturers) and the companies that sell the final product.

At last count,businesses and citizens spent approximately less than 2 billion hours and $150 billion filling out paperwork and complying with government regulations.

What is e-government?

Magnetic stripe processing takes longer than an equivalent smart card transaction.

The American Customer Satisfaction Index (ACSI)E-Government Satisfaction Index for 2007 showed that user satisfaction with government Web sites increased for the third straight year.

It is estimated that over ____________________ percent of consumers returning a product purchased online to a store will purchase another item while they are in the store.

____ is the buying and selling of goods and/or services using a mobile device such as a cell phone,smartphone,PDA,or other such device.

Authorized purchasers within a manufacturing firm use the catalog created by e-procurement software to identify needed products and services.

____ is a term describing changes in technology and Web site design to enhance information sharing,collaboration,and functionality on the Web.

Simple e-procurement systems can support the use of negotiated prices for the purchase of goods and services.

Major corporations typically do not spend more than $100 million to create their online retail Web site.

Discuss what e-procurement software can do for a company.

Customer ____________________ are private stores that offer additional customer services beyond simply placing an order.

____ software can automate key functions of the purchasing process including creating,reviewing,and approving purchase orders and transmitting these purchase orders electronically to the supplier.

____ e-business is the exchange of goods and services between business organizations and individual consumers.

It is estimated that roughly ____ percent of the content available on the Web today is in English.

Access to a(n)____________________ requires that the buyer enter a company identification code and password to make a purchase from a selection of products at pre-negotiated prices.

Organizations that do business over multiple channels often have difficulty seeing the entire scope of their business.

The most commonly used protocol for Web security is the ____.

Because a Web site is open 24 hours a day,many online customers expect to be able to receive customer service at any time of the day or night.