Essay
The time to check out guests at a hotel was measured over the course of several weeks. Management believes that the target time for checking out guests should be between 2 and 4 minutes with a target of 3 minutes. The data gathered had a mean time of 2.75 minutes with a standard deviation of 0.4 minutes. Find and interpret Cp, Cpl, Cpu, and Cpk in the context of this situation.
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Cp = (USL − LSL)/6 σ = (4 − 2)/(6 x 0.4) ...View Answer
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