Each Day, a Golf Resort Handles 700 Golfers

Multiple Choice

Each day, a golf resort handles 700 golfers. Each guest encounters 22 "moments of truth" during a typical day. The resort is open seven (7) days a week. If they receive 12 complaints per week, the epmo is _____.

A) less than 100
B) more than or equal to 100 but less than 150
C) more than or equal to 150 but less than 200
D) more than or equal to 200