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  3. Study Set
    OM 4
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    Exam 6: Goods and Service Design
  5. Question
    Which of the Following Is Not a Principal Dimension of the Servicescape
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Which of the Following Is Not a Principal Dimension of the Servicescape

Question 79

Question 79

Multiple Choice

Which of the following is not a principal dimension of the servicescape?


A) Ambient condition
B) Process and job design
C) Spatial layout and functionality
D) Signs, symbols and artifacts

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