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  2. Topic
    Business
  3. Study Set
    OM 4
  4. Exam
    Exam 20: Queuing Analysis
  5. Question
    ____ Is the Process of a Customer Evaluating the Waiting
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____ Is the Process of a Customer Evaluating the Waiting

Question 1

Question 1

Multiple Choice

____ is the process of a customer evaluating the waiting line and server system and deciding not to join the queue.


A) Triage
B) Reneging
C) Balking
D) Value-based queuing

Correct Answer:

verifed

Verified

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