Question 1

What trend is occurring in the labour market with baby boomers?

Accepted Answer

A)   Baby boomers may be eligible for retirement but will delay it.
B)   Baby boomers will be the only generation to have organizational pensions.
C)   Baby boomers will live longer than younger generations.
D)   Baby boomers require greater accommodations in the workplace. A

Question 2

Given its more than 50 percent of market share over 50 years ago,why did General Motors ("GM")fail?

Accepted Answer

A)   GM did not cut fixed operating costs deeply enough.
B)   GM did not understand how external factors interact.
C)   GM did not look for clues to explain its efficiencies.
D)   GM did not forecast the number of cars sold in China. B

Question 3

Green Septic and Water Systems Inc.
Green Septic and Water Systems Inc. ,a British Columbia-based company,designs and manufactures innovative recycled plastic septic and water holding systems that are sold to projects in more than 20 countries.Its primary business is rotational moulding of polyethylene products,including water/chemical tanks,rainwater tanks,septic tanks,traffic safety barricades,and secure bicycle lockers.Regulation septic and chemical holding tanks are certified by the Canadian Standards Association.Green Septic and Water Systems Inc.hires people based on their specialized technical skills and on their broader innovation and communication skills.The company recruits both nationally and globally.It also continues to provide training to its employees in leading-edge septic and water holding systems technology and provide workplace environments that encourage innovation.The company defines its mission and strategy as being competitive through leading-edge technical ability.Green Septic and Water Systems Inc.gathers information about its environment in order to exploit opportunities or cope with threats.
What internal organizational factors are influencing Green Septic and Water Systems Inc.'s human resource planning?

Accepted Answer

A)   technological advances
B)   legislation
C)   demographic and social concerns
D)   staffing policies D

Question 4

Although the majority of companies have vision statements that emphasize diversity,what percentage of these companies failed to allocate resources for diversity programs?

Accepted Answer

A)   54 percent
B)   64 percent
C)   74 percent
D)   84 percent

Question 5

Green Septic and Water Systems Inc.
Green Septic and Water Systems Inc. ,a British Columbia-based company,designs and manufactures innovative recycled plastic septic and water holding systems that are sold to projects in more than 20 countries.Its primary business is rotational moulding of polyethylene products,including water/chemical tanks,rainwater tanks,septic tanks,traffic safety barricades,and secure bicycle lockers.Regulation septic and chemical holding tanks are certified by the Canadian Standards Association.Green Septic and Water Systems Inc.hires people based on their specialized technical skills and on their broader innovation and communication skills.The company recruits both nationally and globally.It also continues to provide training to its employees in leading-edge septic and water holding systems technology and provide workplace environments that encourage innovation.The company defines its mission and strategy as being competitive through leading-edge technical ability.Green Septic and Water Systems Inc.gathers information about its environment in order to exploit opportunities or cope with threats.
What important environmental concerns and/or opportunities would influence Green Septic and Water Systems Inc.'s strategic planning?

Accepted Answer

A)   environmental concerns of customers
B)   globalization and localization
C)   competitive intelligence
D)   employees' attitudes toward environmental health

Question 6

If an organization is debating over "doing the right thing" with respect to laying off some of the staff in a department because it is less expensive to outsource the work,what type of issue is the organization dealing with?

Accepted Answer

A)   political
B)   ethical
C)   social
D)   economic

Question 7

Green Septic and Water Systems Inc.
Green Septic and Water Systems Inc. ,a British Columbia-based company,designs and manufactures innovative recycled plastic septic and water holding systems that are sold to projects in more than 20 countries.Its primary business is rotational moulding of polyethylene products,including water/chemical tanks,rainwater tanks,septic tanks,traffic safety barricades,and secure bicycle lockers.Regulation septic and chemical holding tanks are certified by the Canadian Standards Association.Green Septic and Water Systems Inc.hires people based on their specialized technical skills and on their broader innovation and communication skills.The company recruits both nationally and globally.It also continues to provide training to its employees in leading-edge septic and water holding systems technology and provide workplace environments that encourage innovation.The company defines its mission and strategy as being competitive through leading-edge technical ability.Green Septic and Water Systems Inc.gathers information about its environment in order to exploit opportunities or cope with threats.
​
The Vice President of HR at Green Septic and Water Systems Inc.is focused on ensuring that Green Septic and Water Systems Inc.is staffed with the most effective human resources to achieve the organization's strategic goals.Which term best characterizes the Vice President of HR's role?

Accepted Answer

A)   operational
B)   strategic
C)   staffing
D)   administrative

Question 8

What is an external environmental factor facing organizations and human resource management?

Accepted Answer

A)   employee work-life balance initiatives and programs
B)   company compensation and reward systems
C)   economic climate
D)   competitive intelligence

Question 9

Which of the following is a forecasting method that human resource professionals may rely on when generating predictions about an organization's future?

Accepted Answer

A)   scenario planning
B)   professional consultants
C)   strategic indicators
D)   competitive indicators

Question 10

According to Statistics Canada,nine percent of managers are now unionized.What are the two main reasons that managers are becoming part of unions?

Accepted Answer

A)   to deal with compensation and workload issues
B)   to deal with organizational stress and burnout
C)   to deal with work-life balance and vacations
D)   to deal with overload and promotions

Question 11

Professional consultants provide a limited source of information for HR professionals who are developing organizational strategies.

Accepted Answer

A) True 
 B)False

Question 12

Which demographic change is of concern to organizations and human resource professionals?

Accepted Answer

A)   compensation and benefits
B)   information systems
C)   health and safety policies
D)   older workers

Question 13

Green Septic and Water Systems Inc.
Green Septic and Water Systems Inc. ,a British Columbia-based company,designs and manufactures innovative recycled plastic septic and water holding systems that are sold to projects in more than 20 countries.Its primary business is rotational moulding of polyethylene products,including water/chemical tanks,rainwater tanks,septic tanks,traffic safety barricades,and secure bicycle lockers.Regulation septic and chemical holding tanks are certified by the Canadian Standards Association.Green Septic and Water Systems Inc.hires people based on their specialized technical skills and on their broader innovation and communication skills.The company recruits both nationally and globally.It also continues to provide training to its employees in leading-edge septic and water holding systems technology and provide workplace environments that encourage innovation.The company defines its mission and strategy as being competitive through leading-edge technical ability.Green Septic and Water Systems Inc.gathers information about its environment in order to exploit opportunities or cope with threats.
​
What are the technological concerns that affect Green Septic and Water Systems Inc.'s human resource planning?

Accepted Answer

A)   increased contracting out,outsourcing,and employee leasing
B)   concerns about privacy,ethics,and culture
C)   complicated issues related to language and communication
D)   operational (i.
E)  ,automation) ,enhanced services,and increased access to information

Question 14

What is demographics?

Accepted Answer

A)   the study of social influences
B)   the study of economic climate
C)   the study of geographic migration
D)   the study of population statistics

Question 15

Identify and describe two of the six environmental factors affecting HRM.

Accepted Answer

The answer of Identify and describe two of the six...

Question 16

There are more households in Canada with children than without.

Accepted Answer

A) True 
 B)False

Question 17

Key issues for unions include job security,income security,working hours,and inflation protection.

Accepted Answer

A) True 
 B)False

Question 18

In light of the Occupy Wall Street protests,what are two major issues that human resources departments need organizations to address?

Accepted Answer

A)   Organizations need to comply with labour legislation and reduce executive bonuses.
B)   Organizations need to ensure pay equity and discourage high-risk executive behaviours.
C)   Organizations need to increase hiring of disadvantaged groups and monitor executive compensation.
D)   Organizations need to continue to support globalization and communicate ethical violations of executives.

Question 19

What are the most important factors to consider when scanning the environment in strategic planning?

Accepted Answer

A)   the competition,customers,rival firms,new entrants,substitutes,suppliers,and external labour supply
B)   the competition,the global landscape,rival firms,new entrants,substitutes,suppliers,and external labour supply
C)   the competition,the global landscape,rival firms,new entrants,the business context,suppliers,and external labour supply
D)   the competition,customers,rival firms,the workforce,substitutes,suppliers,and external labour supply

Question 20

American HR publications are not applicable to Canadian companies because what happens in the U.S.is not relevant to Canada.

Accepted Answer

A) True 
 B)False

Exam 3: Environmental Influences on HRM

What trend is occurring in the labour market with baby boomers?

Given its more than 50 percent of market share over 50 years ago,why did General Motors ("GM") fail?

Although the majority of companies have vision statements that emphasize diversity,what percentage of these companies failed to allocate resources for diversity programs?

If an organization is debating over "doing the right thing" with respect to laying off some of the staff in a department because it is less expensive to outsource the work,what type of issue is the organization dealing with?

What is an external environmental factor facing organizations and human resource management?

Which of the following is a forecasting method that human resource professionals may rely on when generating predictions about an organization's future?

According to Statistics Canada,nine percent of managers are now unionized.What are the two main reasons that managers are becoming part of unions?

Professional consultants provide a limited source of information for HR professionals who are developing organizational strategies.

Which demographic change is of concern to organizations and human resource professionals?

What is demographics?

Identify and describe two of the six environmental factors affecting HRM.

There are more households in Canada with children than without.

Key issues for unions include job security,income security,working hours,and inflation protection.

In light of the Occupy Wall Street protests,what are two major issues that human resources departments need organizations to address?

What are the most important factors to consider when scanning the environment in strategic planning?

American HR publications are not applicable to Canadian companies because what happens in the U.S.is not relevant to Canada.