Which Charactieristic of Bueaurcracy Is Exemplified by Long Waits at the Emergency

Multiple Choice

Which charactieristic of bueaurcracy is exemplified by long waits at the emergency department of a hospital,having to "take a number," and interacting with workers who seem more mired in routine than concerned about you?

A) people processing
B) dehumanization
C) people changing
D) bureaucratizing people