Question 1

A company's product design supports its business strategies by

Accepted Answer

A) designing products that appeal to its customers 
B) designing as many products as possible 
C) including the company's mission somewhere in the product 
D) designing products that aid strategic planning activities 
E) designing the company's strategy

Question 2

Product design decisions are:

Accepted Answer

A) purely tactical decisions. 
B) mixed tactical and strategic decisions. 
C) strategic in nature. 
D) only made by the OM department. 
E) rarely made.

Question 3

___________ is a vital link between customers and product design.

Accepted Answer

A) Engineering 
B) Accounting 
C) The Internet 
D) Operations 
E) Marketing

Question 4

Which product and service strategy is used to produce standard components that can be combined to customer specifications?

Accepted Answer

A) assemble-to-deliver 
B) make-to-stock 
C) assemble-to-order 
D) make-to-order 
E) make-to-package

Question 5

Buying a competitor's new product and studying its design features by disassembling it and analyzing its parts and features is reverse engineering.

Accepted Answer

A) True 
 B)False

Question 6

Understanding the stages of the life cycle is not important for product design purposes.

Accepted Answer

A) True 
 B)False

Question 7

Building a bridge over the Mississippi River for a new highway uses a

Accepted Answer

A) project process 
B) batch process 
C) line process 
D) continuous process 
E) recycle process

Question 8

Which of the following is not characteristic of intermittent operations?

Accepted Answer

A) produce many different products with varying processing requirements 
B) capital intensive 
C) workers need to be able to perform different tasks depending on the processing needs of the product 
D) general purpose equipment 
E) volume of goods produced directly tied to number of customer orders

Question 9

What are the three different service designs that are described in the chapter?

Accepted Answer

A) substitute people for technology; get the customer involved, high customer attention approach 
B) customer-based market research, high customer attention approach, substitute technology for people 
C) customer-based market research, high customer attention approach, gets the customer involved 
D) substitute people for technology, customer-based market research, and high customer attention approach 
E) substitute technology for people; get the customer involved, high customer attention approach

Question 10

What refers to the use of common and interchangeable parts?

Accepted Answer

A) design automation 
B) design specification 
C) design reduction 
D) design standardization 
E) design simplification

Question 11

What technique is based on computing the quantity of goods a company needs to sell to just cover its costs?

Accepted Answer

A) net present value 
B) break-even analysis 
C) internal rate of return 
D) activity based costing 
E) variable costing

Question 12

Compared to intermittent operations, repetitive operations

Accepted Answer

A) have higher material handling costs 
B) have greater efficiency 
C) have slower processing rates 
D) have more flexibility 
E) are less specialized

Question 13

In break-even analysis, what is the break-even point?

Accepted Answer

A) the quantity where revenue equals total cost 
B) the quantity where revenue equals fixed cost 
C) the quantity where revenue equals variable cost 
D) the quantity beyond which the firm starts to lose money 
E) the quantity where variable cost equals fixed cost

Question 14

Name three computer applications that affect product design and process selection:

Accepted Answer

The answer of Name three computer applications that affect product...

Question 15

A technology which uses sensor tags to monitor perishable products is:

Accepted Answer

A) FMS 
B) CAD 
C) RFID 
D) CAM 
E) RF

Question 16

Which one of these refers to reducing the number of parts and features of the product whenever possible?

Accepted Answer

A) design automation 
B) design specification 
C) design reduction 
D) design standardization 
E) design simplification

Question 17

The steps in the product design process include

Accepted Answer

A) Idea Development, Product Screening, Break-even analysis, Build 
B) Idea Development, Benchmarking, Preliminary Design, Final Design 
C) Seek Competitors Design Specs, Product Screening, Manufacture, Sell 
D) Seek Customer Input, Product Screening, Testing, Final Design 
E) Idea Development, Product Screening, Preliminary Design & Testing, Final Design

Question 18

A series of stages that products pass through in their lifetime, characterized by changing product demands over time is defined as

Accepted Answer

A) Development life cycle 
B) Design program 
C) Product life cycle 
D) Services life cycle 
E) Product life methodology

Question 19

For what types of decisions is break-even analysis appropriate?

Accepted Answer

The answer of For what types of decisions is break-even...

Question 20

Frank's manufacturing firm has determined that the industry standard process velocity time is 15 seconds. Frank's OM engineer has determined that their process velocity time is 17 seconds with a throughput time of 136 seconds. If the throughput time cannot be changed, what, how much, and by which direction does the value added time need to change so Frank's manufacturing can match the industry standard process velocity?

Accepted Answer

The answer of Frank's manufacturing firm has determined that the...

Exam 3: Product Design and Process Selection