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  3. Study Set
    Contemporary Marketing Study Set 2
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    Exam 11: Relationship Marketing and Customer Relationship Management Crm
  5. Question
    The Use of Information Technology to Analyze Information About Customers
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The Use of Information Technology to Analyze Information About Customers

Question 112

Question 112

Multiple Choice

The use of information technology to analyze information about customers and their transactions is referred to as _____ marketing.


A) frequency
B) affinity
C) database
D) internal

Correct Answer:

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