Multiple Choice
Delectable, a fast food chain, emphasizes a lot on things like how the staffs are dressed, how the food is presented, as well as cleanliness of their service area. According to this information, Delectable is focusing on which of the following variables of service quality?
A) Assurances
B) Responsiveness
C) Tangibles
D) Empathy
Correct Answer:
Verified
Correct Answer:
Verified
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