Question 1

Flexible working hours (also called flextime)give employees a daily choice in the timing of their work commitments.

Accepted Answer

A) True 
 B)False

Question 2

Skill-based pay plans pay people for the particular job assignment they hold rather than the mix and depth of skills they possess.

Accepted Answer

A) True 
 B)False

Question 3

The feeling of achievement after completing a particularly challenging task in a job designed with a good person-job fit is an example of an __________.

Accepted Answer

The answer of The feeling of achievement after completing a...

Question 4

Skill-based pay plans reward people __________.

Accepted Answer

A) based on their knowledge and education 
B) based on their experience 
C) for the mix and depth of skills they possess 
D) for the particular job assignment they hold 
E) at the same level of other people with the same job title

Question 5

In the core job characteristics model,the motivating potential score describes the extent to which the core characteristics of a job are capable of motivating people.

Accepted Answer

A) True 
 B)False

Question 6

Merit pay should clearly differentiate between high and low performers in the amount of pay received.

Accepted Answer

A) True 
 B)False

Question 7

Bill is an employee at Burgers-Are-Us.He works hard each and every day so that his picture may be displayed in the restaurant lobby and that he might earn the title "Employee-of-the-Month." Bill is motivated by __________ rewards.

Accepted Answer

A) expected 
B) implied 
C) valence 
D) extrinsic 
E) intrinsic

Question 8

According to the job characteristics model,task significance is the degree to which the job requires completion of a "whole" and identifiable piece of work,one that involves doing a job from beginning to end with a visible outcome.

Accepted Answer

A) True 
 B)False

Question 9

In permanent part-time work,a person works less than the standard 40-hour workweek but is considered to be a permanent member of the organization's workforce.

Accepted Answer

A) True 
 B)False

Question 10

The potential disadvantages of job simplification include all of the following EXCEPT:

Accepted Answer

A) loss of efficiency in the face of lower quality. 
B) reduction in the skills required to perform a job. 
C) higher turnover rates. 
D) higher absenteeism rates. 
E) demand for higher wages to compensate for unappealing jobs.

Question 11

__________ is a method of performance appraisal whereby each person is directly compared with every other person being rated.

Accepted Answer

A) Paired comparison 
B) Behaviorally anchored rating scales 
C) Forced distribution 
D) Ranking 
E) Graphic rating scale

Question 12

Motivation is a property of the organization; it is the organization's responsibility to guarantee that employees are motivated.

Accepted Answer

A) True 
 B)False

Question 13

In the context of performance appraisal dimensions and standards,__________ measures are typically obtained from the evaluator's observation and rating.

Accepted Answer

A) output 
B) input 
C) activity 
D) sustainability 
E) engagement

Question 14

All of the following are correct statements regarding the behaviorally anchored rating scales EXCEPT:

Accepted Answer

A) it is known by the acronym BARS. 
B) the procedure for developing a behaviorally anchored rating scale approach starts with the employee documenting job requirements. 
C) behavioral descriptions include both superior and inferior performance. 
D) once a large sample of behavioral descriptions is collected,each behavior is evaluated to determine the extent to which it describes good versus bad performance. 
E) the final step of the process is to develop a rating scales in which the anchors are specific critical behaviors,each reflecting a different degree of performance effectiveness.

Question 15

To work well,a merit pay plan should create a belief among employees that the way to achieve high pay is to perform at high levels.

Accepted Answer

A) True 
 B)False

Question 16

An organization that is able to employ two persons as one by having one person work mornings and the other person work afternoons on the same job is reaping the benefits of:

Accepted Answer

A) a compressed work week. 
B) flextime. 
C) flexible working hours. 
D) job sharing. 
E) telecommuting.

Question 17

Sometimes called horizontal loading,__________ increases job breadth by having the worker perform more and different tasks,but all at the same level of responsibility and challenge.

Accepted Answer

A) job enrichment 
B) job reengineering 
C) job embellishment 
D) job enlargement 
E) job simplification

Question 18

According to the integrated model of individual work motivation,whether or not a work setting proves motivational for an individual depends on the __________.

Accepted Answer

A) support given by the individual's team members 
B) level of pay the person receives 
C) availability of rewards and their perceived value 
D) amount of camaraderie the individual believes exist in the workplace 
E) quality of supervision and direction the individual receives

Question 19

__________ increases job content by giving workers more responsibility for planning and evaluating duties.

Accepted Answer

The answer of __________ increases job content by giving workers...

Question 20

Going to work sick is known as presenteeism.

Accepted Answer

A) True 
 B)False

Exam 6: Motivation and Performance

Flexible working hours (also called flextime)give employees a daily choice in the timing of their work commitments.

Skill-based pay plans pay people for the particular job assignment they hold rather than the mix and depth of skills they possess.

The feeling of achievement after completing a particularly challenging task in a job designed with a good person-job fit is an example of an __________.

Skill-based pay plans reward people __________.

In the core job characteristics model,the motivating potential score describes the extent to which the core characteristics of a job are capable of motivating people.

Merit pay should clearly differentiate between high and low performers in the amount of pay received.

Bill is an employee at Burgers-Are-Us.He works hard each and every day so that his picture may be displayed in the restaurant lobby and that he might earn the title "Employee-of-the-Month." Bill is motivated by __________ rewards.

According to the job characteristics model,task significance is the degree to which the job requires completion of a "whole" and identifiable piece of work,one that involves doing a job from beginning to end with a visible outcome.

In permanent part-time work,a person works less than the standard 40-hour workweek but is considered to be a permanent member of the organization's workforce.

The potential disadvantages of job simplification include all of the following EXCEPT:

__________ is a method of performance appraisal whereby each person is directly compared with every other person being rated.

Motivation is a property of the organization; it is the organization's responsibility to guarantee that employees are motivated.

In the context of performance appraisal dimensions and standards,__________ measures are typically obtained from the evaluator's observation and rating.

All of the following are correct statements regarding the behaviorally anchored rating scales EXCEPT:

To work well,a merit pay plan should create a belief among employees that the way to achieve high pay is to perform at high levels.

An organization that is able to employ two persons as one by having one person work mornings and the other person work afternoons on the same job is reaping the benefits of:

Sometimes called horizontal loading,__________ increases job breadth by having the worker perform more and different tasks,but all at the same level of responsibility and challenge.

According to the integrated model of individual work motivation,whether or not a work setting proves motivational for an individual depends on the __________.

__________ increases job content by giving workers more responsibility for planning and evaluating duties.

Going to work sick is known as presenteeism.