Multiple Choice
Which of the following should always be included when the medical assistant takes a message?
A) The patient's address
B) If the patient is calling from home or work
C) The patient's age and/or date of birth
D) The patient's temperature
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q22: Identify techniques for overcoming communication barriers
Q23: Qualities such as friendliness and concern or
Q24: How can the medical assistant take telephone
Q25: When should the medical assistant make a
Q27: When a patient asks to speak to
Q28: Discuss the role of assertiveness in effective
Q29: Identify styles and types of verbal communication
Q30: Recognize communication barriers
Q31: Most offices have a guide with screening
Q46: Medical Office Business Procedures/Management