Justifiable Complaints from Patients or Physicians May Be Caused by All

Multiple Choice

Justifiable complaints from patients or physicians may be caused by all of the following except:

A) a fingerstick draw for a hematocrit from a patient with a history of bilateral mastectomies.
B) repeated unsuccessful draws with poor specimen quality.
C) painful or repeated probing with an ETS.
D) inappropriately located heelsticks in a neonate.