A Primary Goal of Six Sigma Is to Reduce Variables

Multiple Choice

A primary goal of Six Sigma is to reduce variables and decrease errors to a level of 3.4 defects per 1 million opportunities. Attaining this goal indicates that the laboratory is addressing factors critical to:

A) compliance with Occupational Safety and Health Act (OSHA) requirements.
B) attainment of acceptable quality control results.
C) customer satisfaction and quality care.
D) eventually achieving zero defects in all tests.