Unless People Have Had Special Training, They Are Likely to Commit

Multiple Choice

Unless people have had special training, they are likely to commit blunders when communicating virtually. All of the following are best practices of virtual communication etiquette EXCEPT:

A) active listening.
B) establish one person as the speaker for the group and have all other group members funnel their questions and comments through that team member.
C) immediately establish the purpose of the team.
D) summarize often and confirm understanding.