Question 1

________ companies can coordinate activities in a consistent way across diverse departments of an organization.

Accepted Answer

A)  Decentralized 
B)  Centralized 
C)  Formal 
D)  Divisional

Question 2

A bank that organizes its services into divisions that serve personal banking, small business banking, and corporate banking is using

Accepted Answer

A)  a functional approach. 
B)  a geographic-based divisional approach. 
C)  a customer-based division. 
D)  a matrix.

Question 3

What is authority? How is it different from accountability?

Accepted Answer

The answer of What is authority? How is it different...

Question 4

The ________ is a variation of the product-based divisional structure that is made up of a set of unrelated businesses.

Accepted Answer

A)  matrix 
B)  conglomerate 
C)  functional structure 
D)  team approach

Question 5

Which of the following is an advantage of the divisional approach to departmentalization?

Accepted Answer

A)  Coordination among different business functions 
B)  Improved and speedier service 
C)  Development of general manager and executive skills 
D)  all of the above

Question 6

Which organization design has a high degree of formalization with centralized decision making and rigid hierarchical relationships?

Accepted Answer

A)  Mechanistic 
B)  Matrix 
C)  Boundaryless 
D)  Organic

Question 7

Small spans of control

Accepted Answer

A)  are usually associated with flatter organizational structures. 
B)  may yield tall vertical structures that have too many levels of management separating front-line employees from top executives. 
C)  mean more responsibility is pushed to lower levels. 
D)  are generally seen in well-managed companies such as General Electric and NuCor.

Question 8

The integrating manager is a member of one of the departments whose activities are being coordinated.

Accepted Answer

A) True 
 B)False

Question 9

A management strategy used to reduce the scale and scope of a business to improve its financial performance is

Accepted Answer

A)  divestiture. 
B)  downsizing. 
C)  acquisition. 
D)  merger.

Question 10

Which organization design places an emphasis on teams that also may cross organization lines and relies on vertical and horizontal collaboration?

Accepted Answer

A)  Mechanistic 
B)  Matrix 
C)  Boundaryless 
D)  Organic

Question 11

Nordstrom encourages their employees to improvise to deliver superior customer service in changing conditions and to use good judgment. Nordstrom has chosen a

Accepted Answer

A)  low degree of formalization. 
B)  high degree of formalization. 
C)  small span of control. 
D)  large span of control.

Question 12

General Motors was one of the companies that pioneered the divisional structure, creating divisions based on its different automobile brands.

Accepted Answer

A) True 
 B)False

Question 13

What are the advantages and disadvantages of the divisional approach?

Accepted Answer

The answer of What are the advantages and disadvantages of...

Question 14

The linking of activities so that diverse departments or divisions work in harmony and learn from each other is referred to as

Accepted Answer

A)  chain of command. 
B)  unity of command. 
C)  coordination. 
D)  centralization.

Question 15

A high degree of ________ encourages employees to do their jobs in ________ ways.

Accepted Answer

A)  formalization; flexible 
B)  centralization; flexible 
C)  formalization; routine 
D)  decentralization; routine

Question 16

The superior-subordinate authority relationship is referred to as

Accepted Answer

A)  the chain of command. 
B)  staff authority. 
C)  unity of command. 
D)  the horizontal dimension.

Question 17

Similar jobs are grouped together into departments under which approach to departmentalization?

Accepted Answer

A)  Functional 
B)  Span of control 
C)  Divisional 
D)  Matrix

Question 18

Which organization design is based on the classical perspective of management?

Accepted Answer

A)  Mechanistic 
B)  Matrix 
C)  Boundaryless 
D)  Organic

Question 19

How can organizational culture act as a coordination mechanism?

Accepted Answer

The answer of How can organizational culture act as a...

Question 20

What is formalization?

Accepted Answer

The answer of What is formalization?...

Exam 9: Managing the Structure and Design of Organizations

________ companies can coordinate activities in a consistent way across diverse departments of an organization.

A bank that organizes its services into divisions that serve personal banking, small business banking, and corporate banking is using

What is authority? How is it different from accountability?

The ________ is a variation of the product-based divisional structure that is made up of a set of unrelated businesses.

Which of the following is an advantage of the divisional approach to departmentalization?

Which organization design has a high degree of formalization with centralized decision making and rigid hierarchical relationships?

Small spans of control

The integrating manager is a member of one of the departments whose activities are being coordinated.

A management strategy used to reduce the scale and scope of a business to improve its financial performance is

Which organization design places an emphasis on teams that also may cross organization lines and relies on vertical and horizontal collaboration?

Nordstrom encourages their employees to improvise to deliver superior customer service in changing conditions and to use good judgment. Nordstrom has chosen a

General Motors was one of the companies that pioneered the divisional structure, creating divisions based on its different automobile brands.

What are the advantages and disadvantages of the divisional approach?

The linking of activities so that diverse departments or divisions work in harmony and learn from each other is referred to as

A high degree of encourages employees to do their jobs in ways.

The superior-subordinate authority relationship is referred to as

Similar jobs are grouped together into departments under which approach to departmentalization?

Which organization design is based on the classical perspective of management?

How can organizational culture act as a coordination mechanism?

What is formalization?