Refer to the Scenario Below to Answer the Following Questions

Multiple Choice

Refer to the scenario below to answer the following questions.
The Internal Hire (Scenario)
Wade McKenzie is a new sales manager for The Medi-Mac Group, a medical supply company based in Ontario. Wade was hired from within the firm and he is now supervising many of the people he formerly worked with, including two friends with whom he competed for his new job. As a result, Wade is concerned about potential problems stemming from the performance evaluation process, and is conducting research on the advantages and disadvantages of various methods.
-Wade is concerned about reports that his sales representatives are unreasonably demanding upon sales administration staff and customer service personnel. Although Wade knows that one salesperson in particular can be very difficult to deal with, he believes that the rest are being unfairly portrayed. With management's approval, Wade administers a survey to sales administration and customer service staff, asking them to respond to items that reflect the actual job behaviours of sales employees from all four regions. The surveys are randomized to eliminate potential biases. He then compares his region's evaluation against that of the others. This is most similar to which performance appraisal method?

A) critical incidents
B) 360-degree feedback
C) behaviourally anchored rating scales
D) multiperson comparisons
E) graphic rating scales